With its beachfront location, lively pool scene and five restaurants, the Riu Palace Tropical Bay has all bases covered.
The Riu Palace Tropical Bay edges the white sands of Bloody Bay Beach and comes cloaked in jungle-like greenery.
This hotel lives up to its 5-star credentials, thanks to luxurious touches like pools with in-water loungers and spacious suites with four-poster beds.
TripAdvisor Traveller Rating
Based On 5064 reviews
- Official Rating
- Floors: 1 or 2
Honeymooners receive a complimentary fruit basket in their rooms on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand and imported alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
2 outdoor pools
You'll have the choice of two curvy outdoor pools here. They are surrounded by large sun terraces aligned with sunloungers and parasols. There's a swim-up bar in the main pool, plus a whirlpool and beach towels are available too.
With a range of massage treatments to choose from including aromatherapy and hot stones. Body wraps, facials and hair and beauty treatments are also on the menu.
Negril main buffet restaurant
This place is open for breakfast, lunch and dinner, with show-cooking stations and themed evenings twice a week. There is a dress code for dinner, too, it's full length trousers and a t-shirt with sleeves for gentlemen.
Rooms ► View all
junior suite with limited sea view and balcony or terrace
These Barbadian-style junior suites come with a balcony offering partial views of the ocean. They have a double bedroom and a lounge area with an extra bed. Plus you'll also find free Wi-Fi, a safety deposit box, air-conditioning, a minibar, liquor dispenser and a flatscreen TV included.
suite with balcony
These Barbadian-style suites come with a balcony for that bit of fresh air. They have a double bedroom with an extra bed and a lounge area. Plus you'll also find free Wi-Fi, air-conditioning, a safety deposit box, a minibar, liquor dispenser and a flatscreen TV.
TripAdvisor Reviews Show more reviews »
Loved My Vacation!!!
Leaving tomorrow :( and I just want to say I loved my vacation. The staff was super friendly and considerate. A big shout out to Easy, Happy Feet, Juicy J, King, Sweetie, Tyson, and all the fantastic, super talented entertainment staff. Shows were always incredible. Jamaican's are ALL super friendly. Shout out to all the chefs, wait staff, bartenders, etc. Food was honestly really good. Hotel itself a little outdated but clean so can't complain. Beach was fantastic and calm. More
Arrived at Hotel Riu last week, with a lovely welcome from the reception staff, we got moved to a ground floor room with no problems at all. Check-in was quick and we were supplied with a great rum drink. The room was a nice size and clean, yes the hotel is a bit dated but every where was clean. The beach is great with plenty of loungers and plenty of water sports available along the beach. The pool area is smallish but not that crowded and a good bar. The food was brilliant in most of the restaurants we tried even the buffet was great, the Japanese was the only weak one, not really a proper Japanese menu and very little taste. The best part of the time away was the staff everyone was so friendly especially Andre at the pool bar and the entertainment team were brilliant and work very hard to make sure everybody is ok, with entertainment very night. Yes worth a stay.More
A week on the beach.
We had a comfortable large room with ocean view on third floor that was really nice. The buffet choices were extensive and we thoroughly enjoyed that aspect of the vacation. Special kudos to wait staff personel, Powell and Camille who took really good care of us. We would, however, recommend that the management replace broken beach chairs and remove leftover dirty plates and plastic glasses, during the day, that patrons left on the sand and chairs. Also, this property has a definite shortage of rest rooms near the pools and beach area. Despite the fact that we carefully scheduled a luggage pickup time prior to our day of departure, there was some confusion between bell boys and front desk so our luggage was not picked up on time, thus delaying our fellow passengers on the shuttle bus.More
Best place ever!
OK this was our 13th visit to our second home Riu Palace Tropical Bay. We have always had a amazing time because of the people who work here. Andrew (pool bar) always makes our day, he is the best bartender ever! Gray, Cedrick, Keneal all are wonderful as well. Judean at front desk helped us with our room,and made sure we where taken care of. Entertainment - Happy Feet, and Easy are so funny and always made us a priority can't say enough about them. Restaurant servers Nazerine, Jermaine, Damion, Aldwayne, Jervin, always made our tables look beautiful with flowers, and talk about service with a smile! LifeGuard Conrad always made sure we had chairs in the morning. Besides all the wonderful people that work here the beach, sunset, and just being there is the best vacation ever! Been to many other vacation spots and will always keep coming back to this hotel forever. Thank you to all our wonderful family in Jamaica for making our vacations the best! Miss you all already! See you again soon!More
Fantastic Week at The Riu Tropical Bay
My family of 4, with 2 adult children ages, 21 and 23, loved our week at this Riu. I was a bit nervous about doing an all inclusive. In the past when we have done them, I get an antsy feeling, like I need to get off the reservation. But I did not get that feeling here at all. It is a large resort, with many places to hang out. Morning coffee up on the veranda, was amazing. Double shot lattes made by Charlene? (may have name wrong), was fantastic. She was a doll, and knew me and my husbands name by the first day. Our room was moved, due to a broken AC. They were very nice about this, and we were moved to where we could see the ocean. The food in the buffet is good for breakfast and lunch. We sampled all the specialty restaurants, and liked them all, EXCEPT for the Italian. The woman in charge of that restaurant was rude, so that put a bad taste in our mouth, and then the food itself was terrible. But the Crystal, Steak, and Japanese place were all lovely. The seating for these places is a bit odd. Your whole party has to be there together by 6:30 when they open, or you end up waiting around, while they reset the whole restaurant before letting additional people in. Not sure why they do it this way. But if you are mellow about it, it is fine. Or if your hungry, just go early. The beach is gorgeous. Not only the white sand, and blue water, but the tall trees, that provide shade are stunning. We had no problem with bugs. Had to search for lounge chairs on occasion, but always found some available that we could drag to shade. The service around the resorts, for drinks, entertainment, front desk, housekeeping, maintenance, were all above and beyond great. Never a frown. Always accommodating and very cheerful. We tipped frequently, a couple of dollars, left on the table, bars. It is not much for us, and means the world to all the hard workers. The front desk, will break your 20's into 1 dollar bills for you. Titus, one of the entertainers, taught us how to play Dominoes one afternoon, by the pool. Plenty of games: corn hole, horse shoes, beach volley ball, pool volley ball, water polo. The crowd, was mostly 40-60 year olds. As my 21 year old daughter said, it's like spring break for middle aged people. We did private Taxi with Rocky's to and from Montego bay $140 round trip. Totally worth it. Went to Mayfield falls, and Rick's Cafe. All fun.More
Things To Do View all »
Items marked with * incur extra charges which are payable locally