Staying at the Hard Rock Hotel will make you feel like a rock star, whether you’re starring in your own music video or ordering room service to your Jacuzzi®.
The Hard Rock Hotel Cancun is right on a beach, and just 10 minutes’ cab ride from the Coco Bongo and The City nightclubs. This is a lively place to stay all year round, but particularly during Spring Break.
You can holiday like a rock star at this place. Star in a music video or have a go at cutting your own Avicii-style dance track, before ordering room service from your Jacuzzi®.
TripAdvisor Traveller Rating
Based On 9468 reviews
- Official Rating
Free Resort Credit
If you book before the 23rd December 2018 and travel by the 23rd December 2018, you'll receive resort credit. You'll be able to use credit at the Rock Spa®, on special dinners, Rock shots photo package®, tequila and wine tasting, golf, on a upgraded wine list and on the Colin Cowie wedding collection. The amount you'll receive depends on the length of your stay and the type of room you are staying in. The minimum stay to be entitled to this offer is 3 nights. Stays of 7-8 nights receive $1800, 9-11 nights receive $2500 and 14 nights receive $3600. This offer is applicable to Deluxe Gold, Deluxe Platinum and Deluxe Diamond rooms.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
This huge outdoor pool overlooks the beach with impressive sea views and 2 swim-up bars, one at each end of the pool.
This place dishes up loads of local cuisine they've got Mexican favourites, pizza, margaritas and tequila.
Zen offers a range of Asian dishes including Teppanyaki, it's open 5.30pm to 11pm daily. There's a dress code here, formal shorts, bermuda shorts, shirts, polo shirts and formal sandals are part of the code. Just so you know flip flops and swimwear are not permitted.
Rooms ► View all
Deluxe Diamond with Sea View
This room comes with plenty of mod cons, you'll have your own iPod compatible sound system, a bluetooth enabled wireless alarm clock and an LCD TV. There's an upgraded liquor selection and you can choose from our late-night pillow menu. You'll also find a double hydro spa tub and an exclusive beach bag.
Deluxe Gold with Lagoon View
These rooms come with a double hydro spa tub, a balcony with chairs and a table, as well as gadgets like a bluetooth alarm clock and a liquor dispenser.
TripAdvisor Reviews Show more reviews »
The Johnson's ...We celebrated our 10 year wedding anniversary
Everything was great .. hard rock had stuff to do for all ages,all 55 of my guest really enjoyed the resort.I will definitely be back .. our wedding planner Covy was the best our vol renewal was great.More
Fantastic time at the Rock !!
Well as i always i wait until 2 weeks after i return from a resort to write a review, so here goes we were at this brilliant hotel with 2 friends who we normally go on holiday with, So we discussed the pros & cons with the hotel and we came to the conclusion ,although the Hotel is quite tired looking ,it did not stop us from having a brilliant holiday !!, the stars of this resort are the staff !! from the bar,restaurants,room,and poolside they were all brilliant !! ,if i could mention a few who really stood out, Gia,Sandra,Wendy(egg station)and Duns ,(Zen) Donis (main lobby bar) Christian, Roger,Aura, (Beach staff) Romy(Beach life guard) Sousa,Julian,Donodo,(Pool Bar) Santos (Ipanema) Bulldog (Market) also there are so many who were a credit to this hotel ,Marlene,Erica &and the rest of the team worked so hard !! the food,and service we received was excellent !! it was a 10hour flight back to Scotland (UK) but it was worth it, we hope to return in the near future !! massive thanks to all who made our holiday a great one !!More
We stayed there for 9 days at the end of July. It was an amazing time. The rooms are beautiful and large. There is always something to eat. There is always something to do. The staff is amazing. The entertainment committee does an excellent job of always keeping people occupied. There are nightly shows in the amphitheater. There are rock bands on the beach. There is dancing and games by the pool. Sexy Errika never stops dancing and moving. She has a radiant personality. We met Abe Garcia soon after we arrived on Friday. He was our first waiter by the pool at night. He was very personable and engaging. We saw him every night. He always looked for ways to take care of us. Every morning we would go to the pool and set up. Every morning Hiro would greet us and set up umbrellas and make sure that we had everything that we needed. Our waiter during the day at the pool was Federico Bedolla. He is a super friendly hard working young man. We never waited long for anything, When we were done for the day, Guittierez helped clean up the towels and our area. The restaurants were great. Jimmy was our waiter twice at Frida's. He was so good the first time that we asked for him again. He makes an awesome Mexican Coffee. Julio was our waiter at Ciao twice. He is a great waiter that helped solve some of our more picky eaters problems. He also makes hearts out of the paper that the straws are wrapped in. He also can make Roses out of paper napkins. The girls loved him. Sosa and Israel do a great job at the pool bar. The hostesses at the individual restaurants also did an excellent job of accommodating us considering that we were 8 people. Overall, it was a trip that we will never forget. It was made possible because of the hotel and the amazing staff, Thank you from us.More
Great family getaway
Beach, food, service, facilities were good. Check-in and out were fast and easy. Staff was knowledgeable and responsive. Plenty of activities for the family but spent most of the time at the pool or beach. Room was OK, bigger bathroom and some upgrades would have helped. More
Had a great time!!
We went down for a destination wedding and everything was great! Rooms are very nice everyone who works there are very friendly and helpful. The view from our room was great. We saw the sea turtles laying eggs! It was very cool. We would go back again!More
Terri L, 42565
Things To Do View all »
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