This big, luxury hotel wins favour for its beachfront setting and great choice of restaurants.
The Riu Palace Peninsula is in Cancun’s Hotel Zone, about a 5-minute drive from downtown Cancun. Right outside, you’ve got white sands and turquoise waters, and there’s a stretch exclusively for guests.
There are 4 pools, one with a swim-up bar. And dining is a real highlight, with a steakhouse and Japanese among the options. You can expect fresh, contemporary decor throughout.
TripAdvisor Traveller Rating
Based On 4528 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Option of à la carte dining. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
4 outdoor pools
You really are spoilt for choice when it comes to the pool scene as there's 4 to choose from, one of which comes with a swim-up bar. Surrounded by a sun terrace and plenty of loungers and parasols if you'd like to lie back and soak up the sun.
For breakfast, lunch and dinner head to the main restaurant Las Olas, where you can dine indoors or outside on the terrace. With special themed evenings 3 times a week and on-the-spot cooking stations where you can watch dishes being prepared in front of you.
Riu evening programme
There's plenty to keep you entertained with a variety of shows and live music held daily.
Rooms► View all
junior suite with sea view and balcony or terrace
These junior sea-view suites come in a cool, fresh style with a lounge, and either a terrace or a balcony offering outside space. They are located in the main building and feature a ceiling fan, coffee-maker, hydro-massage bath, iron and ironing board. There's also satellite TV and Wi-Fi.
suite with sea view, balcony or terrace and jacuzzi
These sea-view suites come in a cool, fresh style. There's a Jacuzzi® on the balcony or terrace, and a hydromassage bath in bathroom. You'll have a twin bedroom as well as 1 extra bed in the lounge, a ceiling fan, coffee-maker, 24-hour room service, iron and ironing board. Satellite TV and Wi-Fi are included.
TripAdvisor Reviews Show more reviews »
Great service, beautiful grounds/hotel, poor food
Visited Riu Palace Peninsula in Jan. 2017 after much research and reading many reviews. We were so pleased to see the immaculate hotel and grounds; someone was always cleaning to ensure the atmosphere was clean, fresh, and inviting. The service throughout the hotel, restaurants, and Villa bar were excellent. With this being our initial experience we were SOOOOO disappointed to find the food was below average in the lunch and dinner restaurants, except the one Villa Adults-Only restaurant which opened for dinner only. The Italian restaurant was so poor in flavor and quality we couldn't eat the meal, which was such a contrast to the excellent service. The Japanese and Mexican, hard to believe, were both VERY average. Dinner at the one private Villa restaurant was fabulous, FINALLY, but this was after days of eating sparingly sub-par meals at the other restaurants. We began to question if the restaurants selections improved as the weekends approach since we arrived midweek. A word to management/owners, you take so much pride in the quality staff, grounds, and hotel, invest in your quality of food; it will be well-worth your investment. Each restaurant should have 1 or 2 qualified Chefs on staff, not just cooks, to lead the quality of product, flavor, and temperature levels of your foods. With that said, again the staff was fantastic! Especially Rodolfo and Cruz at Villa beach bar and Juana at breakfast/lunch restaurant.More
Four Stars, Not So Much
Our travel agent really sold us on how good a value this place would be, so looking to do a last minute trip we went with it. I'm going to file this under "you get what you pay for." As an "all inclusive" it's all about mass produced food and "well liquor." Couldn't get a Corona or a Modelo anywhere. Top shelf vodka = Absolut. Specialty restaurant; same food as buffet only table service , no cook to order anywhere except at beachfront grill. Entertainment = C (Elvis impersonator singing to tracks). Room decor = cheap and bland, no money spent on furniture and finishes at this joint. Maybe I'm sour because I've gotten a little older and appreciate the nicer things; maybe this is a great place for twenty-somethings with limited $$. But our travel agent met with us and said she understood our goals; again, not so much. Try a place in the middle of the Hotel District where you can walk to a variety of restaurants and bars and enjoy Cancun the right way. Just walk past the Riu properties. PaulMore
Average All Inclusive
Nice facility and location. Food was like a cruise ship buffet. The 'free drinks' were, for the most part, worth what I paid for them. Meaning, they weren't very good. If I'd ordered them at a bar, I'd have sent them back. They did have a descent Malbec, you have to ask for it. The view and water are beautiful. There were strong winds the week we were there so water sports were out, kind of a bummer, not their fault, just something to be aware of. Gift show items are over priced more than usual hotels. Everyone was very friendly. Visit if you'e looking for a nice place in CancunMore
Lovely quiet getaway
We traveled as a couple over the Christmas / New Year period 2016/17. We have traveled before to the area and in comparison, we found this to be a very friendly, clean place to stay. Helpful staff and a good level of facilities made it ideal for our quiet getaway.More
Stayed at the Riu Nov 2016 with a group for a wedding that happened off resort. The entire trip was amazing, the Hotel and rooms were clean. Food was delicious, staff and service was second to none. Most memorable was our waiter Elvis and our beach waiter (can't remember his name) Could have been the time of year but never waited in line or had trouble finding a beach chair. I would definetly return to this resort.More
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