This beachside hotel and all its lux facilities, like the standard Jacuzzi® rooms and infinity pools, are just for adults.
Sun Palace Cancun is an adults-only retreat, voted one of the world's top All Inclusive resorts by TripAdvisor reviewers. What’s more, it’s set on a sandy beach in Cancun’s luxury hotel zone.
Rooms are fancy at this hotel. Each one comes with its own Jacuzzi® and a balcony that either looks out over the Caribbean Sea or the Nichupte Lagoon.
TripAdvisor Traveller Rating
Based On 5969 reviews
- Official Rating
In-resort Credit Offer
Receive up to $2500 in-resort credit to use towards facilities including special dinners, spa treatments and more. You'll get $2500 for stays of 12 nights or more, $2000 for stays of 9-11 nights and $1500 for 5-8 night stays. Restrictions apply. Resort credit is per room. Valid for travel until 23rd December 2017.
Instead of the resort credit, you can opt for the Unlimited Golf package giving you unlimited rounds of golf at a world-class golf course in the area. You'll get transport to and from the courses and at the Moon Spa & Golf Club drinks and snacks are also included. This package is per adult in the same room. This offer applies to adults only and must be requested at the time of booking. Please also remember, by opting for the Unlimited Golf package you won't be entitled to the in-resort credit. Valid for travel until 23rd December 2017.
Receive a bottle of sparkling wine and a mini cake, when it's your wedding anniversary, just so you know proof of marriage is required. Just contact us once you've made your booking to arrange this.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
3 infinity pools
It's all about the views when it comes to the pools here and it's no wonder, each one is just steps away from the beach.
You'll find this place by the lobby. Head here in the evenings and choose from the á la carte menu for dinner, there's even a sushi bar open from 6pm-1pm if you fancy something different. If it's drinks you're after then look no further, the lounge serves up a range of tasty cocktails.
El Alamo restaurant
You'll find a great range of international dishes from the buffet for breakfast and lunch. Come the evening the Mexican à la carte menu takes centre stage.
Rooms ► View all
Deluxe Double Room with Balcony or Terrace and Jacuzzi
These fresh, modern deluxe double rooms provide some luxurious touches. There's a double Jacuzzi®with bathrobes and slippers provided - plus there's a king-size bed, LCD TV and a minibar stocked with water, soft drinks and domestic beer. You'll also find a liquor dispenser containing whiskey, tequila, rum and vodka. And you can also take advantage of the 24-hour room service. There's air-conditioning and free Wi-Fi in your room but you'll also have some outside space as there's a balcony or terrace.
Junior Suite with Balcony and Jacuzzi
There's a more luxurious element to these light, modern suites as you'll have a double Jacuzzi®. There's also air-conditioning in the room and you'll be able to access free Wi-Fi - plus there's an audio dock, DVD player and LCD TV. There's a minibar in your room too - stocking water, soft drinks and domestic beer - you'll also have a liquor dispenser containing whiskey, tequila, rum and vodka. You can also benefit for 24-hour room service.
TripAdvisor Reviews Show more reviews »
Sun Palace Cancun
Beautiful hotel on the most gorgeous stretch of beach. Wonderful staff, food, and amenities. Fully satisfied in every aspect. Our first time there and we will certainly be back. You will not be disappointed!More
Jamie B, 42256
My best hotel experience ever
It was certainly our best hotel experience ever. The hotel facilities, attendants and services were fantastic. We could enjoy all four restaurants, spa services, resort credits, accommodation, room service, and last, but not least, the food was a blast. Everything was perfect and turned our honeymoon mesmerizing. Now, we are looking forward to our next trip to Moon Palace Jamaica.More
Firstly I need to start by saying the service at the sun palace was impeccable. Everyone was so smiley and happy and remembered you by name which was a nice touch. I travelled with my best friend both aged 24 and found that the hotel was perfect to relax in the day and only a short journey to Cancun strip at night Which cost around 11pesos !! The food was amazing breakfast lunch and dinner and was always spoilt for choice. Overall this is great hotel for food,service, location and relaxation. Also a special thanks to the lovely staff... Tayo was so lovely and always remembered our drinks he was sweet and helpful. Angel P at the pool bar for making the best cocktails I've ever had at an all inclusive and so friendly. Roger at the Italian was perfect at recommendations and service was quick. Alejandro also a waiter around the pool/beach and of course Jaime the entertainment staff. Thank you boys for making our trip so wonderful. Hope to be back one day soon and Hope you get to see this and the thanks you deserve. Abbey B More
From Arrival to Departure we had the most amazing stay at Sun Palace, we made as much use of all of the amenities to suit our own tastes and had a fantastic time. We never located the fitness centre, but hey we were honeymooning had wonderful sunrise walks on the beach, dips in the sea and plenty of gloriously sunny pool time which is better for your soul anyway ;) The staff at this hotel are second to none, they do all they possibly can to make your stay as enjoyable as possible, they are polite and friendly and fun to be around. We had a beautiful sea view room on the first floor, a bed so big and comfortable you could get lost in it, a double hot tub overlooking the balcony (and sea). It was so good to step out onto the balmy balcony at sunrise to hear and see the sea. Noted every morning the hotel staff were already busy preparing for another day of entertaining... they seem to never stop and you can see how hard everyone works at this hotel yet they are always good humoured and smiling. A big shout out to the entertainment team, they had great energy we could join in or pass on the activities there was no pressure. Abimeal especially made our days by the pool fly by he kept us hydrated, well fed and entertained with his one liners and good humour and compliments. The breakfast and lunch buffet at El Alamo was super, Salma and Frida knew us by name after one day - a very personal touch and where we preferred to sit. The food was excellent so much choice from Mimosa's at breakfast to freshly made to order omelettes and steak by Alfredo, Jose and Eduardo. Variety and quality of food was excellent it would take me a lot longer than a week to work my way through it all and sample everything. Dining in the evening, there are four a la carte restaurants. Our favourite restaurants were the Thai and Steak probably being outdoors was the biggest lure of these. Estrella at the Thai took great care of us and was a super professional lady to have serving us. We used some resort credits on the SPA and gifts to bring home, we should have used more for tours but we found it very hard to leave the resort as it was just great to while away the days chilling by the pool and beach. We did visit Chichen Itza and the Ceynote which really are a must see. We went uptown one night by bus to Coco Bongo which was crazy fun. All in all this resort is not too big not too small, not too loud not too quiet... just right in every way and we cannot wait to return. A must stay.More
Thérèse L, 186605
A restful and fun vacation!
The sun palace was perfect for a romantic getaway for my husband and I. The food, drinks, and service was great. The ocean and beach were beautiful! I would recommend the sun palace to my friends and family.More
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