This beachside hotel and all its lux facilities, like the standard Jacuzzi® rooms and infinity pools, are just for adults.
Sun Palace Cancun is an adults-only retreat, voted one of the world's top All Inclusive resorts by TripAdvisor reviewers. What’s more, it’s set on a sandy beach in Cancun’s luxury hotel zone.
Rooms are fancy at this hotel. Each one comes with its own Jacuzzi® and a balcony that either looks out over the Caribbean Sea or the Nichupte Lagoon.
TripAdvisor Traveller Rating
Based On 6066 reviews
- Official Rating
In-resort Credit Offer
Receive up to $2500 in-resort credit to use towards facilities including special dinners, spa treatments and more. You'll get $2500 for stays of 12 nights or more, $2000 for stays of 9-11 nights and $1500 for 5-8 night stays. Restrictions apply. Resort credit is per room. Valid for travel until 23rd December 2017.
Instead of the resort credit, you can opt for the Unlimited Golf package giving you unlimited rounds of golf at a world-class golf course in the area. You'll get transport to and from the courses and at the Moon Spa & Golf Club drinks and snacks are also included. This package is per adult in the same room. This offer applies to adults only and must be requested at the time of booking. Please also remember, by opting for the Unlimited Golf package you won't be entitled to the in-resort credit. Valid for travel until 23rd December 2017.
Receive a bottle of sparkling wine and a mini cake, when it's your wedding anniversary, just so you know proof of marriage is required. Just contact us once you've made your booking to arrange this.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
3 infinity pools
It's all about the views when it comes to the pools here and it's no wonder, each one is just steps away from the beach.
You'll find this place by the lobby. Head here in the evenings and choose from the á la carte menu for dinner, there's even a sushi bar open from 6pm-1pm if you fancy something different. If it's drinks you're after then look no further, the lounge serves up a range of tasty cocktails.
El Alamo restaurant
You'll find a great range of international dishes from the buffet for breakfast and lunch. Come the evening the Mexican à la carte menu takes centre stage.
Rooms ► View all
Deluxe Double Room with Balcony or Terrace and Jacuzzi
These fresh, modern deluxe double rooms provide some luxurious touches. There's a double Jacuzzi®with bathrobes and slippers provided - plus there's a king-size bed, LCD TV and a minibar stocked with water, soft drinks and domestic beer. You'll also find a liquor dispenser containing whiskey, tequila, rum and vodka. And you can also take advantage of the 24-hour room service. There's air-conditioning and free Wi-Fi in your room but you'll also have some outside space as there's a balcony or terrace.
Junior Suite with Balcony and Jacuzzi
There's a more luxurious element to these light, modern suites as you'll have a double Jacuzzi®. There's also air-conditioning in the room and you'll be able to access free Wi-Fi - plus there's an audio dock, DVD player and LCD TV. There's a minibar in your room too - stocking water, soft drinks and domestic beer - you'll also have a liquor dispenser containing whiskey, tequila, rum and vodka. You can also benefit for 24-hour room service.
TripAdvisor Reviews Show more reviews »
This was our second visit to Sun Palace and it was very similar to our first visit. This particular resort is great for a couple wanting to relax and unwind. There is a quiet pool area and a more upbeat are next to the snack bar that has a variety of activities. We were disappointed in the romantic dinner because it took forever to get our food which ended up being tasteless, no seasoning at all. However the chef dinner and concierge dinners were fantastic! I highly recommend the chef dinner. I visited the spa on three occasions but the last two appoints were not as great as the first therapist. They are all wonderful and very well trained. The entire resort staff really care about the customers and exceed our expectations. Only two things went wrong, we had an extremely forgetful waiter at the snack bar Ricardo. We felt bad because it seemed like he just couldn't help himself. And we got a bacteria from the food at a dinner Sunday and ended up ill for a week or so. Otherwise we stayed 6 nights and 4 of them before we got sick were wonderful. I can't say enough about the private beach and beautiful water...fantastic!.. I almost forgot the best part. It is sea turtle egg season. They would come up on the beach and lay eggs at night. Some hatched and I got to pick them up to give to the hatchery guard. AMAZING!!More
Fun in the sun
We had the best time at Sun Palace, I can't wait untill next year..All the staff was great. I want to mention that every morning I would see them in a huddle going over today's business, this is what makes them stand out above all others. Thanks so much..More
Dottie B, 55711
Concierge level room was well worth it. Lots of help from the Concierge. The staff throughout the hotel were exceptional. All the rooms are well appointed and with great views and quiet. The room credit was hugely helpful. Celebrated birthdays and they made it very special!More
30 on the 30th
My wife and I came and enjoyed my 30th birthday, the room was amazing, the food was outstanding, favorite restaurant was on the chicheniza tour. I recommend the tour for the cenote! the bars and the drinks were great as well. It's Mexico so the tequila was the best ever! the experience overall was the best week of my life! Thank you to the staff and waiters in all the restaurants More
10 year anniversary
We chose Sun Palace as the place to spend our 10 year wedding anniversary and couldn't be happier we did. Great place, very friendly and accommodating! I'd like to especially thank Paul at the pool bar!More
Things To Do View all »
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