With its beachfront location and tropical pool scene, the Riu Palace Mexico is the perfect hub for relaxation.
The Riu Palace Mexico is set on Playacar’s white-sand beach, and is less than 5 minutes’ drive from Playa del Carmen. There are plenty of pools and restaurants on offer, plus a long list of watersports.
When it comes to sleeping space, junior suites are the standard here. The styling is sleek and contemporary, and each one comes with extras like 24-hour room service and a hydro-massage bathtub.
TripAdvisor Traveller Rating
Based On 5381 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- 20kg luggage allowance on Thomson Airways
Honeymooners will receive a complimentary fruit basket and an extra bottle of tequila in their room on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
24-hour room service. Selected imported and local-brand alcohol, soft drinks, tea and coffee. Minibar. Snacks at set times.
Facilities ► View all
4 outdoor pools
These pools are huge, there's plenty of space to take a dip and lounge on a sunbed close by.
Don Julian buffet restaurant
This place is open for breakfast, lunch and dinner, with a terrace and on-the-spot cooking stations. There are also theme buffet nights three times a week.
With sauna and 2 whirlpool baths, body treatments and massages.
Rooms ► View all
Suite with Balcony or Terrace and Whirlpool Bath
These suites come with either a balcony or terrace for that extra space outdoors. Your room has air-conditioning, a flatscreen satellite TV, Wi-Fi*, minibar*, coffee-maker, iron and board, 24-hour room service*, an extra bed, and a whirlpool bath with separate shower.
Suite with Balcony/Terrace with Private Whirlpool and Whirlpool Bath
TripAdvisor Reviews Show more reviews »
This hotel is 5 stars right from checkin, to checkout. The buffet food was superb, we didn't even visit any of the ala cartes due to the great selection at the main buffet. The pools were very nice, they had bartenders taking drink orders, as well you got that service on the beach as well. Super nice white sand beach, with no coral in the water.More
Fantastic hotel, fantastic holiday, everything was great!
The staff were wonderful, the food was amazing, including the outstanding desserts with chocolate fountains, and vast amounts of every kind of food you can imagine. Having allergies to fish, they typed up a Spanish letter for me, so that i could show it to the chefs, so that wan't a problem as they showed me exactly where the fish was, and i stayed away from that area. Breakfasts were great with chocolate chip pancakes, and any kind of omelettes you wanted. PLEASE TIP YOUR SERVERS, PEOPLE, just because it is all inclusive, doesn't mean you do not tip. These people make next to nothing for wages! We are considering returning in the fall it was so excellent. Any no bugs, so i appreciated that. All the food was fantastic, and the staff lovely and accommodating. Grounds immaculate. Rooms very clean. In one section, a small snack bar area where they had sandwiches, there was a lot of fish, so i couldn't grab one before we left for the airport. That was the only thing i think they needed to improve on as not everyone can eat fish. At dinner time it cooled down, so bring a jacket or sweater, i didn't and needed long sleeves at night time. The pools were very clean as well. I appreciated that. You cannot go into the ocean the undertow was too dangerous. There were flags up all the time. I give this hotel 5 out of 5 stars for my rating. Fantastic view of the rock formations, and big ships arriving and staying for a few hours to see the rocks. Quite beautiful. A lot of signs labeling the foods, but a few were not labelled. Please improve this as a person with allergies, this can be a problem. The tour guides (reps) were slow dealing with people at the hotel. We wanted to inform that we would be returning back to Toronto, and had to wait quite a while to get served.More
Temi D, 2645488
One of the best Vacations ever
My hubby and I stayed for 5 days at this resort and I am planning on going back with my daughter next month. It was absolutely gorgeous. The staff are wonderful and always asking if they can help/serve you drinks, etc. The food was excellent and the variety was also excellent. We ate at the Italian alacarte and it was absolutely delicious. We also ate at the Mexican alacarte wihich is also good. The Don Julian buffet was a good choice for an indoor buffet and the Guacamole buffet is a good choice for daytime and really close to the pool and beach. All the buffets and restaurants are clean. The rooms were spacious and beds (king size) was very comfortable and clean. The open concept bathroom is something to get used to but very pretty and up to date fixtures and Jacuzzi tub was nice after a long day on any excursions. You also get the seperate room with the toilet in it thank goodness. The fridges were stocked daily with water, pop and beer. The pool and bars are great. There seems to be a place to eat and drink available 24 hours a day as there is the room service to order from as well. All in all it was a great vacation and would return to this hotel for sure. You can access all of the facilities at the other Riu hotels on the street but we didn't need to as we were just great at the hotel we were at.More
riu palace playacar
can't praise this hotel enough everything from arriving at the hotel to leaving was wonderful all the staff were tremendous would recommend this hotel to anyone.hope to return again soon.The location was good within walking distance to 5th avenue plenty taxis if you don't want to walk No bother getting sun beds on the beach or around the pool and plenty drinks coming around.The buffet restaurant was good but so were the speciality restaurants also enjoyed drinks in the playa car and the other Palace, Can't thank the staff enough to many to mention the rooms were always lovely and cleanMore
Great Resort & Fabulous Beach
My husband and I stayed at the Riu in September 2016 and have made reservations to return in June 2017. The staff were fabulous and the place is absolutely beautiful. The beach is wonderful. The water is so clear that you can see the sand. The sand is silky smooth. Looking forward to returning in the next 3 weeks to celebrate my graduation.More
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