This mega hotel breaks the 1,000 mark for rooms. And there’s a private beach and golf course, too.
This one’s great for families, thanks to its huge rooms. As for the pools, there are a couple of lake-style numbers and a waterpark for kids. Dining highlights include a Mediterranean à la carte and a sushi place.
It’s surrounded by tropical jungle. And guests have their own 1.5-kilometre stretch of private beach. Look out for turtles – this is a local nesting ground. Plus, buzzy Playa del Carmen is only 40 minutes’ drive away.
TripAdvisor Traveller Rating
Based On 13273 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Three à la carte dinners per week. Selected local-brand alcohol, wine, beer, cocktails, soft drinks, tea and coffee until 23.00 or 02.00 in the disco. 24-hour snacks.
Facilities ► View all
Kukulcan main buffet restaurant
There's international dishes on offer for breakfast, lunch and dinner at this place.
Throughout the day and evening, the hotel runs a packed entertainment programme. Popular shows include karaoke and live music. And for a charge, you can check out the authentic Fiesta Mexicana every Thursday.
A sauna, a steam room and a wide range of reflexology and massages are available.
Rooms ► View all
Family Junior Suite Balcony/Terrace
The family junior suite comes with either a balcony or a terrace. The suite will be air-conditioned with a king-size bed, a child's bed and an extra bed. also included are tea and coffee making facilities and a TV.
Master 2 Bedroom Family Room with Balcony or Terrace and Interconnecting Room
TripAdvisor Reviews Show more reviews »
There seems to be a lot of comp,Anita that is not enough entertainment for teenagers from last year reviews and this year. Is the hotel doing something about this as I arrive on my own with my 11 year old son and I am concerned if there is no activities for him to take part in. Can you tell what activities there is for an 11 year old pleaseMore
Andrea C, 227059
Mexico 2017- Amazing holiday
Hotel- The hotel is lovely. Rooms were lovely and cold with air con and fans. Maid service everyday, fresh towels, mini bar stocked up (take out what you don't drink each day so they re fill anyway!) beach/ pool towels are given to you, you can change these for fresh as many times as you want. Just don't lose them or you will be charged! Hair dryer in the rooms. Safe- Easy to get just ask for the key at reception and pay $5 per day at the end of the holiday. Wifi- We are from the UK and downloaded Boingo app for £7.99. This app won't work in many places in the U.K. (I think this is because it's a USA app) but once I got to the resort I could connect from anywhere (lobby, restaurants and pool side). Would advise getting this instead of paying your phone rate or the hotel rate with worked out to be about £70 per week! Food- Lots of different options at the Buffet- all lovely food. If you want omletts making I'd suggest going about 8 as it gets busy and can be waiting a while (omelet station - you pick what you want in your omelet and the chef makes it in front of you!) Is advise to book your Gormet restaurants as soon as you get there as the early slots run out. My other half was ill for the first two we picked so keep your receipt from when you book them at reception and will change the date/ time for you. Gourmet and A la carte restaurants- Book them all next to reception on your first day (they get fully booked very fast) and you can only eat at 3 per week- check the back of the map for the Gourmet/ A la carte restaurants. The ones we are at as below- Mikado- This is a Japanese cuisine, you can sit in the restaurant area but I'd advise to ask for a Tepinyake** show table when you book the restaurant if you want the best experience. We got sat with 4 other couples in front of a show table ( have a google of your not sure what this is!). There we have a 4 course meal- the main was made in front of us with the show. Drinks were brought to us on a regular basis even though we were tucked away in a room! The show was amazing- fire tricks, flipping of food and eggs and the Onion volcano was the best! You're not given the option for a show table on the night or when you book so make sure you ask! Tequila (not at Coba)- Mexican based cuisine. This was a nice meal, basic service and basic food- buffet starter (similar to the main buffet) and a choice of mains, with buffet desert. This one didn't standout for me but it was still nice- when I compare this to the others it wasn't as special and felt like we were at the Buffet. Gran Tortuga- This is a Brazilian cuisine and it was lovely. Buffet to start with, then you get given a red and green card. The waiters come over with all different meats and if your card is green they will fill your plate with that meat, if red they will walk past you. The meats that had were chicken, chorizo, beef, pork, turkey and fish. All you can eat and drink! Amazing experience. Nikkei Mashua - Best meal out! Amazing experience and wonderful service from Egidio. This is a new site and a fish based restaurant- I don't like fish but found something on the menu for starter, soup, mains and desert. We were given a fruity cocktail to try as we sat down, then drink wise I didn't have an empty champagne glass all night- this was full before I knew it was empty! My other half had regular drinks brought to him also. We had time between the courses so we didn't feel rushed. The waiter asked for our names and the start and called us by them all night despite having many other customers in (or he would refer to me as 'Princess'!!). We also had rose petals sprinkled on our table once we sat down! It's the little things that made this experience so nice. The food was amazing, I tried raw fish for the first time and this was lovely. Pudding was the best Iv had in my whole two weeks here- simple but amazing. If you want a holiday to remember get booked in here for at least one night! Drink- Champagne and bloody Mary's for breakfast! Make the most of free drinks- I always got two and the pool bars. If you go over to Tulum they will only give us 1 drink at a time (god knows why) so we spend most of the time at our own bar. They Open the bar with Tequila from the bottle into your mouth! Xcaret- We booked this as a double package with Xel Ha. Amazing day out! I would advise to get a GoPro if you love good photos/ videos like me! They ask you to pay upfront for 'photos around the park' but we didn't bother as it was expensive and glad we didn't! Not many chances to get the photos and we got so many more and videos on our GoPro. Dinner was included with this package and that was a nice Buffet with free soft drinks. I'd advise to get water shoes for this as there's lots of walking but also lots of swimming. They have slides in to the sea, lots of nice little sea pools and hammocks to relax on. The best part of the day was the Underground Rivers. These are what you should do first- it takes you to the other side of the park and it can take a while. So much to do here so make sure you don't miss things that are hidden away. You should 100% stay for the late show- it may go on late and you have been swimming all day but they have showers and changing rooms (not to get a full shower in but to rise off)- we stayed for most of the horse show at 18:00 then went to the main show at 19:00- if you want a seat/ good seat for either make sure you go like 20 minutes early - maybe sooner. Cenotes- We booked with Thomson to do the trip to the Mayan ruins at Chichen Itza and then to the Cenotes and it's worth it! Day started early for us at 6:45am, they provided breakfast on the coach with hot/ cold drinks (food- cheese and ham sandwich, two cookies and banana). We started with the Mayan ruins, where we had a tour of the place, the tour guide Gaby knew her stuff- very interesting and details. It was a warm day and it gets very hot standing and listening but each talk is short and we moved to the shade. Don't miss the Cenote you can only look at at the Mayan Ruins. After we have time to explore and look around we got back on the coach and traveled to the Main Cenote. This was a short bus ride away. Once we got there Gaby took us to the Buffet restaurant (included in the cost) where you get all you can eat and two free drinks (alcoholic or not). The food experience before hand was good too- they gave us all a taco and pulled chicken with an option to add super hot sauce! After this we were able to look around for 2 hours. We headed to the Cenote for a swim and jump- they advised us we would have to pay for our GoPro use but no one stopped or asked us. There is a large platform to leave bags that are in view whilst you swim. They have life jackets and flippers as an option but we didn't need them as it was a large (very cold) open pool. Beautiful views and defiantly worth the long trip. We then took a tour around the small but lovely Tequila museum- this is where you can taste free tequila ( chocolate, coffee, kiwi and lots more flavours). You can also purchase large or small bottles if you wish. After this we got back on the coach and headed to Vallodolid- a small town where you can walk around and see the culture. On the bus ride home we have lots of Tequila shots, Tequila sunrises and Mayans local spirit (tastes like honey). All staff were helpful and friendly- made the trip fun and the log bus rides were easy and quick with all the facts and drinking! Well worth the time and money! Dolphins- if your going to do this- make sure you go to the Dolphin Discovery- the dolphins are well looked after, it's not far from the hotel and it's an amazing experience. You also get to interact with the sea lions and manatees. Buffet and transport was included in the price. More
I came here in May with my partner and two friends. Overall the hotel was really good. The rooms were very big and spotlessly clean! The food was nice and there was a wide selection of drinks to choose from. The hotel is very big which is nice because you can get the shuttle service to different parts and don't have to always go to the same place. There are so many pools to choose from and we always managed to get sun loungers even when we woke up late. The food was nice although it did get a bit boring towards the end of the holiday but we were here for 14 nights. The a la carte restaurants were really good especially the gourmet and Japanese. The staff were friendly and most of the time were willing to help even though they were always rushed of their feet. If you want to go to guest services be prepared to queue for a long time. One thing that did put a downer on the holiday was that you could never book an a la carte for a time you wanted as they said it was booked up (even a week in advance) which meant we had to go early or really late. However when you went to the restaurants there were always lots of free tables so I don't know why we couldn't book when we wanted to. Also there is usually a long queue when you check out and at the Pool Bars! The hotel was close to a lot of different parks and excursions which is great because we wanted to go on trips out. Playa del Carmen is about a 40 minute drive but is worth a visit! Overall we really enjoyed our stay at the Bahia Principe and at some point would love to return. More
Amazing week in Mexico!
My boyfriend and I had such an amazing holiday here at Grand Bahia! We spent a week at the resort. The food was amazing, the drink selection was pretty good, the staff was super friendly and we really enjoyed the shuttle service available here. There are tons of activities available throughout the resort, many pools and amazing A La Carte restaurants. The resort is very clean and well maintained. The beach is a bit rocky so I would recommend you to bring some sort of water shoes. We walked over to the Sian Ka'an's beach and swam there most of the time, the beach is way more clear over there! I recommend you to go check it out, you can swim in the ocean but make sure you don't use their loungers because they are only for the Sian Ka'an members. The rooms were very spacious but a bit dated. We ran into some issues with our AC but they were fixed in a timely manner. I think they need to renovate the suites a bit, but they were still very clean so we didn't mind that at all. Overal, we had an amazing holiday and we would definitely be back!!More
Second visit not so great
This is the second time I have visited coba and I came back with my little boy knowing the facilities were good. I didn't however factor in that he would not like a really busy pool. I spoke to the Thompson rep who was helpful and she suggested asking reception to move to Tulum as it's a bit quieter. She stated that both Tulum and Coba are both the same class so should not cost any money. I when I spoke to reception they told me that to move to Tulum would be an upgrade even though I would be getting a smaller room and said it would cost $360! For a smaller room? So folks Coba is the bottom of the three hotels at the resort. So now we are having to get the bus to Tulum knowing that there are rooms there but they just want more money out of us. This together with having to pay for your safe and the push of "Bahia privilege club" (leaflet under door, call a to room, promise of gift for an hour of hard sell and being accosted in the lobby by people trying to sign you up) makes it feel a bit like "Let's get all the money we can out of the guests" We have over a week left so every morning will involve travelling to Tulum which is not great. Other than that restaurant and bar staff are great. Food is good but vibe of first visit has gone (back then you could use Akumal too) so there won't be a third visit. More
Things To Do View all »
Items marked with * incur extra charges which are payable locally
You can use facilities in the Tulum and Coba section, with the exception of the gourmet and buffet restaurant in each hotel, which are reserved exclusively for residents of that particular hotel.