The Hideaway sits within the grounds of the Royalton Riviera Cancun, purely for grown-up guests. You’ll feel like a VIP here, thanks to its line-up of exclusive extras and adult-focused atmosphere.
It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has a relaxed feel.
Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. That means ten restaurants and 16 bars are up for grabs, plus four pools and a spa.
TripAdvisor Traveller Rating
Based On 4225 reviews
- Official Rating
Welcome bottle of sparkling wine, Fruit Basket upon arrival, King Size bed guarantee and romantic decorated room with special flower decoration.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
2 adults-only pools
You've got two good-sized pools to pick from.
You'll find a range of treatments here, we're talking body and facial treatments, plus five minute Thai maasages on the beach or by the pool. And you'll find a hydrotherapy circuit and a fitness centre. You'll find the spa at the Royalton Riviera.
Dorado seafood restaurant
This adults-only restaurant offers fresh seafood for breakfast, lunch and dinner. This restaurant is exclusive to those staying at the Hideaway at Royalton.
Rooms ► View all
Diamond Club Luxury Junior Suite with Limited Seaview and Private Whirlpool on Balcony or Terrace
These luxury junior suites each come with their own whirlpool bath on the balcony or terrace and have a limited sea view. They have a king-size bed or 2 queen-size beds with DreamBed™ mattresses, and there's a sofa-bed for that extra sleeping space. You'll also find essentials such as air-con, free Wi-Fi, a minibar and a satellite TV included. Plus there’s a rain shower and 24-hour room service.
Diamond Club rooms also have extras including, preferential reservations in a la carte restaurants, exclusive beach area with dedicated bar and waiter service, selected premium drinks menu and continental breakfast, evening hors d'oeuvres and afternoon snacks at the lounge, luxury amenities, plus 10% discount on Spa treatments and hair dresser.
Luxury Junior Suite with Limited Seaview and Balcony or Terrace
These luxury junior suites each come with their own whirlpool bath and a balcony with a limited sea view. They have a king-size bed or 2 queen-size beds with DreamBed™ mattresses, and there's a sofa-bed for that extra sleeping space. You'll also find essentials such as air-con, free Wi-Fi, a minibar and a satellite TV included. Plus there’s a rain shower and 24-hour room service.
TripAdvisor Reviews Show more reviews »
UNREAL LUXURY HOTEL WITH AMAZING STAFF
I will try to keep this brief. You absolutely have to stay here if you can. We have just returned from two brilliant weeks at the Hideaway. The swim out suites are a great little add-on that really made it special for us. Food is excellent and all the dining experiences unique and great in their own way. We loved Opa, Hunters and Zen the most but all are definitely worth a visit! The staff work like absolute trojans to make sure you have a great time and you'll fall in love with their quirks and overall charm. Please if you're weighing up staying here, ignore some of the overly pedantic reviews because this place really does need to be seen to be believed. The hotel is huge with something for everyone, we easily could have stayed for longer than 2 weeks and already miss this place. Our thoughts on the Hideaway were confirmed when due to a flight cancellation on the way home, our tour operator put us up in the supposed 5 star Blue Bay Esmerelda down the road. It made the Royalton feel like a 10 star.More
Amazing! Definitely recommend
My partner & I visited this hotel in June last year for our 3rd year anniversary, the hotel itself is amazing, the staff are lovely as well. I would highly recommend if you are in a couple to go to the hideaway and also go with the Diamond Package your treated like royalty! We had our own personal butler who was fantastic he helped us book our restaurant reservations etc.More
Can't recommend this hotel enough. AMAZING!
After a 10 hour flight from the UK, we arrived at the hotel at around 3pm. We were greeted with cold towels, and our first drink of many!! Our suitcases were then taken off us, and we were directed to the Hideaway Reception which was fully air conditioned - perfect after a long flight, and being middle of the day so very hot! Room - Our room was ready, so went straight to it, followed by the concierge with our suitcases :), beautiful room,(we had previously picked our room online to ensure it was sea view rather than mangrove); spacious, extra large king size bed, jacuzi type bath, double headed shower, two sinks, powerful hairdryer (being a female this helped massively), a lighted mirror, chaise lounge, just beautiful. The maid was in every day to restock our mini fridge, change towels and make the bed - unfortunately never got her name so cant thank her personally! Valuables - All rooms come with a safe, and it is advised to use it, however, we came back one day with a note on our safe to say we had left it open, and they had locked it for us, and to ring reception, called reception and within 5 minutes a security man was there to unlock it and check the batteries, and everything was still in their as perfect as it was when we left it! Room Service - Ordered twice - first time we ordered a little snack as was hungry after being at the pool all day, arrived within half hour, which was perfect. Second time - rang up the night before to pre-order breakfast for the morning as was going on an excursion and had to leave at 6:20 so restaurants wernt open. Again perfect arrived at 5:30 which gave us plenty of time to eat! Restaurants - The food was absolutely amazing! I mean its not everyday you get to eat a fillet steak for dinner is it? We tried every restaurant there, and fully enjoyed them all! Ocean Point (below Dorado) is a must go, not many people seem to know about it, but it is a hidden treasure for Hideaway Guests! Chateaubriand steak EACH and yes we did eat it ha! The food is all mainly all cooked fresh in front of you on a hot stove so can be a long time in there however definitely worth it! Another recommendation would be Zen for the teppanyaki tables! We were a little unsure about what to expect from this, but wasn't going to miss out, the only down fall with this is you do have to go and sit and que from around 2:30pm for around an hour, to make sure you get in,100% worth it! Food was brilliant and a great show! Bars - All local and branded premium spirits, as long as they had it in the bar they would serve it. Although the cocktails they make are also brilliant! Special thankyou to Alonzo and David at the lobby bar, who made our holiday, with their special range of shots and cocktails created every night for myself, and their funny characters, a credit to the hotel, truly sad to leave them :( Pool - Pool staff are brilliant, don't bring towels as they are already supplied for you! Always managed to get us a sunbed no matter what time of day it was, they have a good policy however, and if you do go to lunch or breakfast they will remove your towels and you will have to find a new sunbed when you get back. Some people may moan about this, however it seems to be those people that are the ones that leave their sunbeds reserved for hours on end. Special thankyou to Elizabeth, for looking after us, and another man, but we dint catch his name to thank him, as he was on the early shift from 6am, so if he seen us go to breakfast he would make sure to beds were there for when we got back! Also thankyou to Raul, our favorite bar waiter, who no matter where we sat came and had a chat with us, and made sure we had got drinks. Reception Service - A week into our holiday, i had come out wit prickly heat all over me, which if anybody has had before knows how horrible it can be; so after a day of hiding under a towel in the shade, decided to ask reception if they were able to get any cream for me from the pharmacy. Paid for this and within 40 minutes it had arrived, which isnt bad considering the drive way is 10 minutes long!! Overall Staff - The staff in this hotel have to be the nicest, friendliest, helpful people that i have ever known! Made my blood boil when people were rude to them, or generally ungrateful! Considering they are on the smallest wage, they work so hard, and would do anything for you! Entertainment - Didn't watch much of the entertainment, as was to bsy in the Lobby Bar with David and Alonzo getting me drunk... however, what we seen between walking to and from restaurants and the bar, it seemed more than decent, something different on every night! Overall the most brilliant hotel I've ever been to, and would go back without a shadow of a doubt, and from speaking to people around the hotel i think the majority of the people are in the same boat!More
Shanice D, 186395
Amazing Luxury Resort
Amazing hotel with friendly staff. The diamond pool was just luxury with staff bringing round appetizers all day. Always activities and games at the adults only pool whether during the day or in the evenings.More
My husband and I just returned from our stay at the Hideaway at Royalton Riviera Cancun. We were originally supposed to be there for a week but had to shorten our trip due to Hurricane Harvey. Even though we were only there 3 nights, we had a fantastic time. The resort is beautiful and rooms are big and spacious. We had a balcony w/hot tub and ocean view. The staff is friendly and accommodating. There are numerous restaurants to choose from and the food was great too. We will definitely be going back to this property.More
Liz R, 56895
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