In a prime spot on the exclusive Riviera Maya, the beachfront Sensatori Resort Azul Mexico offers up a taste of the finer things in life.
One of the main draws of Sensatori Resort Azul Mexico is its setting. The hotel is on the Riviera Maya, which means you’re only ever footsteps from white sands and warm waters.
Another highlight is the 24-hour Gourmet Inclusive dining set-up. All your food and drink is included, and the quality is taken to the next level. Book a table at Le Chique restaurant, and you'll be able to test out the Heston Blumenthal-esque experimental cuisine. This restaurant is subject to availability.
Other plus points here include four lagoon-like swimming pools, a sprayground for children, and a directory of room types which features pool side suites and honeymoon oceanfront suites. Read more ››
TripAdvisor Traveller Rating
Based On 9183 reviews
- Official Rating
Luxury holidays designed to fuel the senses
- Standout pool scenes
- At least 4 restaurants
- Great sports line-ups
- Industry leading children's facilities
- Top entertainment
- World-class spas
Weddings and Honeymoon Offer
Sensatori Resort Azul Mexico is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services. This offer is available when booking a premium suite or a suite in a higher category for a 10 night stay or longer. To be entitled to this offer you'll need to travel within 60 days of your wedding day and show your marriage certificate when you get there.
Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
With Gourmet Inclusive, all of your food is included. You can eat in all six restaurants, and the quality is exceptional. Select premium international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily. Snacks at set times.
Facilities ► View all
Relax and rejuvenate your mind and body with the many treatments at the spa. With a variety of spa suites and treatment rooms, you can enjoy the dry sauna, whirlpool, spa boutique, juice bar and the many services at the beauty salon. Spoil yourself and arrange a manicure or pedicure, or perhaps try a facial. To ensure the little ones can take part, there's a 'Perfectly Pink' spa suite just for the younger children and teens.
Le Chique restaurant
This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 14-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance, as places are limited. If you'd like to try the full 22 courses, an extra charge will apply. For over 18s only. There's a dress code here, men are asked to wear full-length trousers and closed shoes at dinner.
Azulitos Play House children's club
Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's open 7 days a week and hosts supervised sessions for 4 to 12 year-olds for an hour or two. Activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts & Crafts Zone. Evenings bring parties and movies a few times a week. Those travelling with little ones under 4 years can use the facilities as a family in dedicated Stay and Play sessions, they're available 7 days a week.
Rooms ► View all
Luxury Suite with Limited Sea View, Balcony and Jacuzzi
Luxury Pool Side Suite with Garden View and Terrace
These deluxe suites provide a luxury base for your holiday, where you are just steps away from the pool. Inside, the décor is smart with comfortable furnishings and you'll be able to keep your room cool with air-conditioning. You'll have a Jacuzzi® with bathrobes provided too. There's in-room entertainment with a TV, DVD Player, and you'll also have access to Wi-Fi.
TripAdvisor Reviews Show more reviews »
Love it so much we came back!
Our 4th time to this resort and look forward to returning in the future. Food is fantastic and resort staff treats you like gold. Special kudos to Nancy, Blanca and Uriel our pool butlers and servers!More
Amazing hotel booked the room with the swim up so relaxing we were served right outside our room with drinks by an amazing fun loving bubbly personality Bettyna who also had an amazing smile every day. The food was also excellent lots of different resteraunts to choose from! Thanks Bettyna for being a part of our day!More
Honeymoon in paradise
We have absolutely loved our time at Azul Beach Resort! It really is like paradise! The hotel is immaculate and food is unbelievable! We haven't had a bad meal yet! Staff go out of their way to make you feel special which they certainly did for our honeymoon! One staff member who really stood out a mile was Bettyna! What an amazing lady she is! So friendly and she constantly went out of her way to bring us drinks all day to our swim up balcony! Even surprising us with new cocktails we hadn't tried! She is amazing at her job and really made our days by the pool complete! Thank you for the best holiday we've ever had! More
My girlfriend and I booked for a week at the Azul Sensatori Beach Resort and have received nothing but the best in service, especially from Bettyna, Lenin and Gerardo. They made the pool bar an absolute blast! The food is also really well done, with a lot of options! Definitely don't want to leave and we will for sure be back for another great experience!More
Two weeks of relaxing bliss with unbridled service. From start to finish this hotel was a dream - we didn't want for anything and struggled to leave. The hotel itself is well laid out with plenty of space and divided sections; lots of choice of restaurants and bars kept it varied with a spacious feel. The food at this resort was second to none. Breakfast, lunch and dinner options were always great and the quality surpassed any previous trip of ours. Sometimes baffled that after a meal we didn't have to pay... The only thing better than the food was the service - the Mexican people are nothing but constantly smiling, friendly and attentive without being overwhelming. From our trip we learned that tips are appreciated but reviews go a long way too, so below are some personal references in the hope the management of the hotel acknowledge our appreciation for a select few. The only point to be aware of is the cost of the extras. For some reason it seems appropriate to try and charge >$120USD per person for wine pairing in Le Chique - the faux gourmet restaurant. Note: this is not part of the hotel, only sharing the resort and is therefore open to locals (likely at a very different cost) and thus reduces the availability and atmosphere potential - the other exclusive restaurants offer just as good food and service. Also >$300USD per person for massages is outrageous. Most excursions are ~£100 per person, though some worth it. And be warned, in the hotel USD to pesos is fine, but vice versa apparently not... A frustration when trying to find $4 shortage for the subtle departure tax (1100pesos/£50/€55/€65). A final word to the wise. Thomson flight Premium Upgrade includes access to airport VIP lounges, just not in Cancun - which Thomson don't tell you... $37pp upgrade. Very small and limited availability hence not included, but well worth it as airport prices are high. Service/staff references: The pool team were amazing everyday (if sometimes not a little too attentive to the louder Americans). In particular Nancy, Blanca, Patrica, Roberto, James and Luis were brilliant. If we could recommend a meal in the resort for these guys and their families I know they'd appreciate it and it'd be more than deserved! These guys made our daytime experience perfect, everyday, so please ensure to recognise this above just a single positive comment. Alex (entertainment); so much energy... Pool activities weren't for us, but his charm everyday brought a smile to everyone. Dining staff compliments go to Filipe at the Mexican; such a great guy full of life and made us feel special each time. The best of the best for us, however, was Alberto in the Zavaz restaurant. His service and demeanour was impeccable by anyone's standards and drew us back there time after time. His character, skill and professionalism should be recognised beyond the average - this guy should be management, front of house or at least remunerated in appreciation. Thanks for a great holiday/honeymoon. Mexico is amazing. Paul & Natalie, Sept 2017.More
Things To Do View all »
Items marked with * incur extra charges which are payable locally