This beachfront place comes with a massive lagoon pool and a pair of restaurants. There’s lots here for children, too.
This place wins points for its location. It’s right on Alcudia Bay, a sandy beach you can access directly from the pool area. It's just a 15-minute walk from the centre of Playa de Muro, too.
The hotel has a huge, winding pool at its centre. And for children, there's an animal-themed splash park. When it comes to dining, there’s a choice of places, including an à la carte with sea views.
TripAdvisor Traveller Rating
Based On 2307 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Sandwiches, fruit and ice-cream for children.
Facilities ► View all
This is the main restaurant for lunch and dinner. As well as the buffet, there's live show cooking. Highchairs are also available.
2 outdoor pools
Sitting side by side in the grounds the pools are surrounded by terraces laced with sunbeds and parasols.
An exciting splash pool for the kids with colourful slides and tunnels to explore. If relaxing's more your thing, sunbeds line the pool. Towels can be bought at the gift shop.
Rooms► View all
twin room with limited sea view and balcony
There's plenty of light in these modern rooms - there's a set of double doors out to the balcony that lets in lots of natural light. If you're looking for some outside space there's a balcony with a limited sea view. The room is fully air-conditioned too.
twin room with balcony
Double doors provide lots of natural daylight in these twin rooms. They're smart and bright, and there's air-conditioning for you to control the temperature. Fresh air can be found out on the balcony too.
TripAdvisor Reviews Show more reviews »
Perfect vacation. All inclusive is must have. Bit chilly in morning.
We visited for 7 days together with my fiancee in end of May till start of June. Hotel staff was awesome. Hotel location is perfect. Entertainment on the spot every evening. During the day organized games for grownups and children. Food was fresh and in big variety. Drinks for free (all inclusive) so you're always a bit drunk and in a good mood. Hotel was full of people, but its totally not a problem. There is always place for you to sit or swim in the pool. If you're not lazy (in morning) its easily possible to get a sun bed in hotel premise (free) or at the beach (need to pay for full day). Negative (not hotel related): lying at the beach become chilly after lunch time because then cold wind started to pick up speed. More
Stayed in the hotel over October half term. Second stay and probably, regrettably the last. Regrettable it is because the hotel has so much going for it. Fantastic location, nice layout, good facilities, wonderful (operational) staff, reasonable food and at a good price. That said, I just can't erase from my mind some pretty fundamental failings (peculiar to the time of year we stayed apparantly) which are just utterly unforgivable and honestly, scarcely beleavable. Firstly (and certainly most curiously), on the last Friday of our stay, the hotel held a staff party for their managers. For the whole day, the hotel was on some kind of 'service-lite' setting with signs proudly announcing 'because of our staff party we will not clean rooms properly and there will only be a very limited lunch service'. Just after (a very shortened) lunch in which the guest were cordoned off and huddled in one corner of the restaurant and badgered out within minutes of service remaining, hundreds of Mar Hotel managers turned up and took over the hotel and left the guests looking and feeling like a massive inconvenience. Honestly, they could barely even bring themselves to look at us. The only other person who looks at me with that type of contempt is my own wife. And that's understandable because we've been married since time began. I wasn't angry. I was utterly bemused. It was like something from Fawlty Towers. In the evening the hotel proudly announced that there would be 'better' food tonight because we were getting the leftovers from the party. I've not made that up. And they said it with a straight face. I know you don't believe me but that really did happen. Secondly, the hotel's air conditioning was switched off for the entire duration of our stay. Both in the rooms and in the public areas. I do accept that October was unusually warm in Majorca this year but despite this fact they refused to switch the air conditioning back on. The room was stifling and so were some of the public areas. I felt quite sorry for the staff having to work in that heat. It was so warm in our room that some of my chocolate melted. Now, I can just about live with the immense discomfort of my wife and small children but when my chocolate melts, action needs to be taken. So I complained about the lack of air-conditioning (I pointed out that it had been extensively boasted about in the hotel's sales blurb) and the receptionist told us that it was (quote) "impossible" to switch it back on owing to the hotel's age. Only if you knew the secret codes could the air conditioning be recommissioned and even then it would involve some kind of splitting of a Higgs-Bosson particle to generate the energy required. The receptionist sadly informed me that the only people who knew the codes (and had access to the required 'God' particle) were the Senior Managers who were (probably) all sprawled on the floor having consumed too much wine at some kind of staff party. Speaking of the party by the way, nobody thought about the chronology of the hotel in respect to the air con when it came to to the Senior Manager 'Knees Up' on the Friday. Suddenly and magically, it all worked beautifully creating ice cold air in the reception and restaurant areas whilst the top brass attended. We enjoyed it whilst it lasted (I took the opportunity to solidify my chocolate and revive my children) but alas, suddenly it all went hot again as soon as they left. Who'd have thought? Thirdly, the hotel continues the theme of partial shutdown as the half term week rumbles on. The first day of our holiday was magic. Excellent food selection and facilities but slowly but surely, everything was taken away and by the Sunday (the last day of our holiday, and the last day the hotel was open) everyone had pretty much given up (staff and guests). We couldn't even be bothered to stay in the hotel restaurant on the last evening as the food selection was virtually none existent (and by then of course, we had been spoiled by the managers left overs so we had become spoiled). It must be said, the restaurant staff, bar staff and receptionists tried their very best but had effectively had both arms tied behind their back by their own management. The truly bizarre nature of the way this hotel have made some fabulous achievements on finer points and then just totally failed to get the basics right (at this time of year, at least) is totally mystifying to me. In fact on reflection, I can't quite believe how a hotel that, in some way must care greatly about its guests manage to treat them with such utter contempt in others. I honestly couldn't bring myself to be angry. It was too funny to make me angry. If Jeremy Beadle had have jumped out at some point as the receptionist had been explaining the latest operational difficulty, I wouldn't have even raised an eyebrow. Bottom line. If you've booked this hotel in prime-season, you are probably in for a treat. If you're booking it at the end of the season, prepare for something a bit less than you bargained for. With comedy thrown in... More
Fabulous Spanish All Inclusive Hotel
we have stayed here twice now it would seem the hotel has had many upgrades since our last visit what i like about this hotel are the staff treat everyone with respect and pint glasses are used rather than plastic halves, situated on the beach its location is perfect a 20 minute walk along the beach to Alcudia food choice and quality is very good standard of drinks is also good service throughout the hotel is top class weve been twice and will be back again entertainment is also good for everyone kids club and adults would i recommend a nice quiet hotel in majorca YESMore
Great place for families
I've been to several all-inclusive hotels in my life and Hotel Condesa de la Bahia is certainly one I would recommend. Staff: The staff in the hotel is very friendly to both adults and children. They all speak multiple languages (I was notably impressed by the animators easily speaking 4-5 languages) They will do everything they can to make you enjoy your stay (reserving taxis, restaurants and in my case even loaned me my charging cable which I had forgotten at home). Food; In spite some negative comments on TripAdvisor, I have to say the food was really very good, Of course, there is the standard stuff (French fries, chicken nuggets, etc.) But I was overall impressed by the variety of salads, fresh fruit and local dishes. Quantities where plenty and the dining area were very clean. There were many child seats available as well as dishes and cutlery, which was very convenient. Only comment; the wine was "impotable", but this could be a matter of taste... Hotel: The building itself was impeccable. One would think that with so many guests it would be hard to keep up the cleaning, but they do manage on all areas, really well done. As one would expect, it would be advisable to reserve a sunbed in the morning if you wish to stay at the pool. (Sunbeds on the beach can be rented trough an authorized person.) Entertainment: As mentioned the animators are well prepared and there are plenty of activities to do during the day free of charge. At night there is entertainment for both children as well as adults. One comment; rooms where perhaps a bit small, but Travelled in September 2016 with 1 child.More
Don't go on half-term....
We did. Our mistake. Never again. The place was full of screaming, over-tired kids who seem not to have a sensible bed time. This is not the fault of the hotel, but it is a warning for child-free couples who would rather not run the gauntlet of a hundred little princesses spilling their drinks all over the floor and bashing into you as they hurtle past in their Frozen costumes. The nightly entertainment was abysmal. Karaoke would have been infinitely preferable to what we endured. Our original room was facing the outdoor stage, and after very little sleep because of the noise and cigarette smoke wafting into the room we asked to be moved. Room number 2 was a vast improvement, at the side of the hotel with a beautful view of the coast. For this we were grateful. Our room was clean and comfortable, although the mattresses were rock hard. As other have commented, the cramming of too many sunbeds into too small a space makes for a most unpleasant poolside experience. The weather wasn't great but we did manage to spend a couple of afternoons on the beach sunbeds instead. The hotel wasn't as high end as some others we've stayed at, but it was clean and the food was generally of good standard. We didn't try the a la carte restaurant. We did book and go on the Western Encounter tour, only to be left by the guide to make our own way home at the first stop after we waited and waited and waited at the appointed meeting place with no sign of our coach. In 20 years of extensive travel we have never missed a coach. Getting back to our hotel took three buses and six hours over high mountainous terrain, and understandably we were not in the greatest of moods about our ordeal . After complaning to our Thompson rep about being left high and dry (the guide hadn't even bothered to look for us, or report us as missing on the coach) they refunded our money. This was handled very well, so kudos to Thompson. We decided to make our own way round the island after that. Do take the Palma bus then transfer onto the Palma to Soller railway, and than take the tram down to Port de Soller. It's a delightful trip, but the transfer times can be tricky so work it all out before you even leave.More
Items marked with * incur extra charges which are payable locally