This beachfront place comes with a massive lagoon pool and a pair of restaurants. There’s lots here for children, too.
This place wins points for its location. It’s right on Alcudia Bay, a sandy beach you can access directly from the pool area. It's just a 15-minute walk from the centre of Playa de Muro, too.
The hotel has a huge, winding pool at its centre. And for children, there's an animal-themed splash park. When it comes to dining, there’s a choice of places, including an à la carte with sea views.
TripAdvisor Traveller Rating
Based On 2422 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Sandwiches, fruit and ice-cream for children.
Facilities ► View all
This is the main restaurant for lunch and dinner. As well as the buffet, there's live show cooking. Highchairs are also available.
2 outdoor pools
Sitting side by side in the grounds the pools are surrounded by terraces laced with sunbeds and parasols.
An exciting splash pool for the kids with colourful slides and tunnels to explore. If relaxing's more your thing, sunbeds line the pool. Towels can be bought at the gift shop.
Rooms ► View all
Twin Room with Balcony
Double doors provide lots of natural daylight in these twin rooms. They're smart and bright, and there's air-conditioning for you to control the temperature. Fresh air can be found out on the balcony too.
Twin Room with Limited Sea View and Balcony
There's plenty of light in these modern rooms - there's a set of double doors out to the balcony that lets in lots of natural light. If you're looking for some outside space there's a balcony with a limited sea view. The room is fully air-conditioned too.
TripAdvisor Reviews Show more reviews »
Lovely 2 week break.
Arrival in Majorca - Easy to find coach, if you're stuck ask any of the reps they will help you. (Depending who you fly with) Coach took about an hour and half once we set off due to dropping off in puerto pollensa first before making our way through alcudia, last drop. Once in the hotel we was all so excited to finally be in majorca, we checked in speedily and given a glass of champagne on arrival. Rooms - We asked for 2 rooms close to each other and thats what we got, we had room 224 and 230. second floor which is ideal. When checking in we asked if we had sea or pool view which we requested on booking, to only be told no we don't, but we can upgrade for extra cost.. 80 euro per person per night! We decided to have a look at our room and then decide what to do from there. When walking into our room we was surprised with how clean and lovely it was. we rushed to the balcony to find a view of the children pool (which we didn't mind) and the sea! Rooms cleaned daily, brilliant cleaners. Sunbeds- So When we arrived there was a notice around the pool saying ' do not reserve sun beds' but obviously everybody does. My family and I get up early and naturally want to sit by the pool as soon as we wake up so we took our towels down and sit on them watching the world go by, but others put their towels down at 7.30-8 and don't come back till midday. A couple days into our holiday there was more notices around the hotel and lifts to say any towels reserving sun beds will be taken off before 9... We continued to use our sun beds and not reserve them even past the date on the notices and people still reserving without coming back till midday. nothing was done with these towels. Depending when you travel there is plenty of beds around the pool no need to get up early. People- The Atmosphere in the hotel is constantly buzzing and lots to do throughout the day. However, meal times in the main restaurant was an absolute nightmare! People are so rude, they cut in front of you, nudge you out the way for food, stand behind you huffing and puffing until you move, they may as well basically take the spoon out of your hand. Wasn't impressed with lack of manners! When i was there it was very multi cultural, which is fine but nobody said excuse me, sorry, or even attempt to apologise. We had a very unpleasant day throughout our holiday, we was sat around the pool, dozing in and out when we was awoken by loud talking, (nothing wrong with having fun, its every bodies holiday) BUT when we looked up, the family behind up had moved their sun beds right behind ours and was stood up in a semi circle around us, basically touching our sun beds and knocking their arms against the back of the beds and our pool bags. Unnessacary when there is loads of room and the lifeguard specifically asks for a walkway! Location - FANTASTIC! 3-4 steps and your on the beach! Not many bars around outside of the hotel unless your up for a 20 minute walk roadside. Plenty of shops around. Shop on site of the hotel is expensive! not worth it. Floridita is a bar on the beach! MUST STOP THERE! out of the hotel and turn right, 3 minutes along the beach. PERFECT! Food and Labels - Happy Burger is Fantastic! All day long supplying fresh food, Nuggets, chips, crisps and they even cook you fresh burgers and hotdogs as you ask for them! In the restaurant I'm a fussy eater and i did struggle on some days, Children section is limited but i always made sure i found something to eat. Beware of meat though! My Partner Picked up some pork which was in the children section and it was pink all throughout! LACK OF LABELS! Many times i have wondered what is in the food, and puddings! some puddings have nuts in but no labels explaining this! be careful Animation team - work very very hard all day and all night! Brilliant team and credit to the hotel! Waiter services - waiters are hit and miss but it is busy and don't blame them! They work hard all day, waiters come round the pool offering drinks and throughout evening entertainment. throughout our stay the percentage of germans : english increased!More
We have just returned from a week at this hotel and it was fabulous. The staff were all so helpful and polite and the rooms were clean and beds comfortable. We had our three year old son and there were plenty of things to keep him amused. The animation team had lots going on during the day, without the hard push to make you join in. They had treasure-hunts for the children as well as t-shirt painting and sandcastle building. The food was lovely and they had plenty of choice at all meal times. The snack bar by the pool was limited, with just burgers/chips and nuggets/chip but if you want something healthier, go the restaurant for lunch. The evening entertainment was good, some nights were obviously better than others, but they cannot please everyone all the time. The bar staff were great at taking drinks order in the evening so you didn't have to queue at the bar, they offered table service. The rooms were cleaned every day and new towels provided if required. We had rooms 453 and 455 and these overlooked the side of the hotel, which for us was better as we weren't near the stage or pools in the events if we didn't want to be. We took a walk down to the Port which took 40 minutes and was a lovely walk along the beach, thoroughly recommend this for the views and restaurants when you get there. If you don't fancy the walk, there is a bus which goes from the main street outside the hotel. The beach just outside the hotel is stunning and very clean. We didn't get any sunbeds down there so cannot comment on how easy it is to get one or the cost. We always got a sunbed within the hotel complex and on the last few days an umbrella for a little bit of shade. They do volley ball, paragliding and banana boat rides on the beach (the last two at a cost) the paragliding is 35 Euros per person. All in all we shall be returning to this hotel next year all being well as we were so impressed with it.More
Myself and partner stopped here for ten nights. The hotel itself could not be faulted other than the late check out charge and paying for safes if you didn't book through the company website. The late check out was a bit of a problem as we didn't fly until 2am the next morning and we had rubbish weather on our last day. Food was amazing and always well cooked, great variety and extremely tasty for all in! Drinks were all hand made not from a machine which was FAB! They also had a new cocktail on every night which were great to try. All of the staff were outstanding, polite and happy all of the time! However, a special shout out goes to one of the waiters in the main restaurant SAID. Both his service and appearance were outstanding. He is one of the main reasons we wish to return to the hotel later this year. He is the most friendliest, funniest, considerate person and will do absolutely anything to make your stay better even if it means going out of his way! Would definitely recommend the hotel to anybody. Great value for money, and staff make you feel at home! More
Returned yesterday from at 10 night stay at this hotel and we had the best time. Buck's Fizz or champagne on arrival, quick check in. Nice rooms , cleaned daily. A lot of people mention the glass door to the bathroom, it's frosted so there's still privacy don't worry. I emailed the hotel explaining it our trip was for my parents birthday and the had bubbly and chocolates waiting in their room. Staff were lovely! They work so hard and always have time to talk whilst mixing a great cocktail . The drinks were well made, everything included just bring a water bottle to keep refilling if you don't want a cup or you're going out for the day. Food was great , plenty of choice ( keep an eye on the kids section they have a few hidden gems there aswell) ate at the a la carte restaurant a few times for a change. You do need to put towels out by around 8 but there was still plenty about a bit further from the pool at 9-10. We're just fussy! The beach is seconds away from the hotel so great to pop back for food and drinks. The animation team were great. Had a storm the 3rd day we were there and they kept people entertained indoors. There's plenty to do but they're never pushy at all. Over all we would 100% go back . More
This hotel was the nicest hotel I have ever stayed in! Everything was perfect and could not fault the place, the staff were polite and very helpful especially (SAID) one of the waiters! Said was very happy and cheerful all the time and made us feel very comfortable with our stay! Would love to come back again.More
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