Families have it covered at this beachside hotel, with its children’s splash park and choice of pools.
Water plays a big part at this hotel. It’s right by the sea, plus there are two pools, including a big, lake-style number. There’s a children’s splash park, too. On the dining front, there are 4 restaurants, including a tapas place.
This aparthotel is right on a golden-sand beach. The nearest bars and restaurants are less than a five-minute walk away, and it’s about the same time in a taxi to C’an Picafort’s main drag.
TripAdvisor Traveller Rating
Based On 1760 reviews
- Official Rating
TUI FAMILY LIFE
Family moments together
- Spacious rooms designed with families in mind
- Restaurants offering family-friendly buffets and sharing dishes
- Facilities for adults from the BabyLounge to Thea’s Coffee Shop
- BabyClub, age-specific kids’ clubs and The Hangout for teens
- A variety of sports, games and Les Mills fitness classes
- A professional evening programme of games and shows for all generations
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Full Board buffet meals, 3 dinners a week in alternative restaurants. Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits, soft drinks, tea and coffee 10.00-24.00. Snacks and ice-cream 10.00-18.00.
Buffet breakfast and dinner.
Facilities ► View all
Generous in size, the pool here takes centre-stage dotted with glossy palms and whirlpool baths. Sunbeds and parasols align the surrounding terrace
There's tons of fun for little ones with slides, fountains and play equipment in the splash pool.
Kids' Club by TUI Family Life for 3 to 11 year olds
Designed for 3 to 11 year olds, our Kids’ Clubs offer two hours of activities, six days a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. There’s Bamse Club for 3 to 5 year-olds, @611 Club for 6 to 11-year olds, and all sessions are themed so fun is guaranteed. We’ve also introduced The Hangout - where teens from 12 to 15 can chill out and relax in their own space. Nearly all our Kids’ Clubs are free, with evening activities available at a small charge. For your peace of mind, all of our Kids Club team are trained to UK standards and have undergone relevant checks.
Rooms ► View all
Twin Room with Balcony
Styled with modern furniture and soft tones, these twin rooms have a warm and inviting feel. They come with a balcony for that extra space outdoors. These rooms sleep 4 with 1 sofa-bed in the bedroom.
Twin Room with Limited Sea View and Balcony
Styled with modern furniture and soft tones, these twin rooms have a warm and inviting feel and benefit from limited sea views. They come with a balcony for that extra space outdoors. These rooms sleep 4 and includes 1 bunk-bed.
TripAdvisor Reviews Show more reviews »
I've purchasd package as 4 Stars but it was not and big surprise for me.
1-bus spent to much time to get to the hotel from airport (two hours is not acceptable) 2-no change towels for swimming pool (it is not included as free into package if you want change) 3-not cleaning room everyday (two time per week they don't clean and don't provide cleane towels) 4-they don't give free water into bottle before 10:00 if you need to bring with you for some excursions (i've asked and they refused to give me as free; restaurant manager told me please buy it into supermarket). 5-main swimming pool not available later afternoon (4 times in two weeks); official reasons are vomit or some excrement in water from some guests). I mean if reasons are really these the hotel management missed to induct properly the customs on how to use swimming pool after lunch. 6-they don't allow you book deck chair with towels before 10:00 (you should be guardian of that otherwise someone from hotel take towels away). 7-no baggage service on the arrival/departure. 8-no welkome dring on the arrival 9-they don't clean very well spoons/forks in restaurant 10-bad smells in the accomodation's bathoroom (even after cleaning); no deodorant utilised 11-too much people around main swimming pool with many deck chairs attached each other and you cannot move/walk easy around (customs are walking with bags around deckchairs/small space in order to reach their accomodatios); i mean over grouted. 12-sometime bud smell around hotel area early morning (something like bud smells from drainage network system) 13-mini club (611 club) don't allow many kids if you compare to the number of family accepted into the hotel; every morning i had to be in waiting list to make sure my kids can be accepted; i mean only limited number of kids can be accepetd (around 16-20 kids as total) 14-area for adult sport is not sun protected; i mean you can do sport early mornig (e.g. body balance) but later mornig and afternoon is very hot and you cannot do sport. 15-cash point/bankomat into hotel was not available for 12 consecutively days. 16-man toilette door on the beach close Taverna restaurant cannot be locked (because broken) 17-lady toilette door next the the show area cannot be locked (because broken) 18-no normal cappuccino was included as free for breakfast but only a sort of coloured milk (from the machine) which is not real cappuccino. They can provide real cappuccino but you should pay. 19-no big mattress provided for the double beds but only two single beds attached to each other with big hole between them. 20-wifi into accomodation very weak, very often you cannot connect. 21-one of the shower fresh water in main sweemming pool doesn't work (broken). 22- Turistic Tax not included into package cost. I had to pay 36 euros on my arrival 23- in main restaurant small tables are used for four persons (it is not acceptable). 24- one of the available restaurant is located in the basement (i mean not really well positioned, low ventilation, low natural light). 25- storage lagguages for departure not enought space for all guests; in addition many boxes are not available because locks are broken. From my point of view only entertainment was ok during two weeks for adult and for kids; in addition anoter good point is the beach/sea very beautiful and suit for kids.More
3rd return great holiday
This was our 3rd return and we had a amazing holiday. Perfect for family's you can sit by the pool and relax why watching your child play in the pool. There is always some food that your child will like my child is very fussy but she enjoy pick her food every day. The rooms are kept very clean. And the staff are fun and helpful. The katmando park is a waist of money so don't go. The pirates show is amazing well worth the money. There is no iron in the room but you can get one from reception fir 15 euro. The shows are great If your a family you will enjoy your holiday More
Amazing family holiday
This was our first family holiday and we loved every minute of it. The main reason I'm leaving a review is because I've been reading the recent negative reviews and just don't understand them. This hotel is the cleanest place we've ever been to. The staff were continually cleaning. We are a family of 4. Two children aged 4 and 14 months. We stayed for 14 nights mid June. Our room was 106 in block D and was the best room we could have wished for. The balcony overlooked the children's splash pool and main pool which our children loved. It was a lovely size room and the perfect size for our family with plenty of wardrobe space. The 5 pools were fantastic and meant there was so much variety during the day that it was impossible to be bored. Our first week was less busy than the second and we were told the second week was at full capacity. This wasn't a problem for us and we were glad we had experienced it at full capacity as we were pleased it didn't feel ridiculously busy as we wanted to return next year in August. There were reps in the reception every day and they did a daily walk about a few times around the pool. Our eldest daughter liked this as the reps were very friendly. The activities put on by the reps were great as you did as much or as little as you wanted. The water aerobics every morning was fun and the afternoon game in the main pool with the adults was great family fun. The main restaurant at the front of the hotel was outstanding. The variety of food available was fantastic and the children's low section was great. The children loved feeling independent choosing and getting their own meals. The staff in this restaurant were also outstanding. They were very friendly, kind, joked with the children and cleaned up at speed. This included the staff at the door, the chefs and the cleaning staff. There was not one complaint to be had. One recommendation is to think ahead, if you have young children,be organised and conscious of the time and get to the restaurant when it opens for every meal rather than wait until it is too busy or there is a queue to wait in outside. This would understandably happen anywhere catering for so many people and everyone arriving at the same time which was normally halfway through the meal session. It was our daughters 4th birthday on the day we arrived and via email before arriving we asked for a cake to be made. The cake was lovely, personalised and with candles. The staff in the main restaurant lit it and brought it over to our table singing happy birthday which our daughter loved. The beach is just amazing and at the edge of the hotel. We often did the beach and the poolside every day to get the most of everything. The blue slide pool is fantastic and we had a lot of fun every day here. The children loved Bamse and his daily walk around and water disco. The reps did a cowboy hunt involving the children and the clowns came around making balloon characters. Again the children could dip in and out of the activities and entertainment as much as they liked. The evening entertainment was good although we only did this a few times as we preferred not to have over tired children the next day. We also never got to see the later entertainment, preferring to put the children to bed. You are treated to one evening a week to dine at the Taverna restaurant by the beach. This is outstanding, so much food and well worth booking into early. We tried to book online for next year before we left but thought there was a problem with the Thomson site so decided to wait until we were back. We went into the travel agent and could have cried when we were told there is currently a problem with the contract for 2018 due to the amount of British tourists falsely claiming illnesses abroad and the hotels understandably not wanting to renew their contracts. This is such a shame that people would want to ruin other people's enjoyment. We happily left Alcudia Pins knowing that this was where we wanted to revisit year after year with our children. There was nothing more that we could have wanted in a hotel and thought it ticked all of our boxes for the perfect family holiday and were not interested in visiting any other hotel. We are now sadly not sure what we are going to do and may contact the hotel to book direct but with flights and transfers added on separately, fear it may be too expensive to return. If you've booked to go you'll love it and all the staff! Enjoy!More
Excellent hotel and fab holiday
Just returned from 10 amazing days at this hotel. The photons don't do it justice and it well exceeded our expectations. The rooms are immaculate and cleaned beautifully (plenty of loo roll, shower gel / hand soap ). Good sound insulation as didn't here a thing once patio doors were shut. The staff keep the grounds and communal areas neat and tidy at all times. In the mornings any towel left unattended for too long (i.e. People Reserving loungers then disappearing for ages) are carefully folded and taken to a "lost property" booth for collection later. This works well as means everyone has a fair chance and there are plenty to go around. Sun parasols are the only thing they could do with a few more of. The food was fantastic at all the restaurants with loads of choice for even the fussiest eaters and again the staff were all so friendly welcoming and helpful giving exceptional service. The hotel literally opens onto the most amazing sandy beach with lovely clear sea that is perfect for little people as not too rough and shallow for quite a way out. The entertainment and activities for kids was great and at night the atmosphere was lovely with music stopping at 12 so no sleepless nights. Would definitely recommend this hotel to friends and family with confidence that they would have a fantastic family holiday.More
We have just returned from a holiday here with 2 children age 11/13. The hotel is situated on a beautiful beach and we spent most of our time here.. the sea is so clear and you could compare it to any Caribbean beach, near the pier there are lots of fish swimming around and they are happy to take food from your hand. We went out on the pedal boats and the boys enjoyed going down the slide, a little bit further out you could see huge jelly fish but these didn't seem to come into shore thankfully. There were regular boat trips and boat taxis which were good value and you can get off at a beach further along to use aquacourse. The hotel poolside was very busy and sunbeds were taken from early morning (7.30ish) someone needs to stay with towels until 10 otherwise they are removed. The big pool had slide and shallow walk in areas, there was 2 x children's pools and an activity pool. All pools clean and warm just very crowded! Food at the hotel was amazing and really couldn't be faulted with plenty of variety for adults and fussy children. We were all inclusive and this included ice cream and slushes. Our room was cleaned 5 out of the 7 days and the air conditioning was brilliant. Could of done with more wardrobe space but it wasn't an issue. There is not much around the hotel but it is cheap enough to get on the bus if you want to take trips into the town. There was evening entertainment on every night however this was mostly the entertainment team which were great but a bit more variety would of been good. Entertainment finished about 10 with a guitarist coming on every night but livelier entertainment abit longer would of been ideal. The boys spent most of the evening playing football and We headed to the pool tables after but some teenagers may of been a bit bored. Overall a good holiday and good hotel and would return due to the beach location :)More
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