This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark open from June 'til September.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between four themed restaurants, plus there’s a huge lagoon pool. Children get a Kids’ Club by TUI Family Life a waterpark* from June 'til September, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
TripAdvisor Traveller Rating
Based On 1554 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30. Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.
Facilities ► View all
Main outdoor pool
This large lagoon shaped pool comes with a wraparound sun terrace laced with sunbeds and parasol.
The paddling pool comes with play features.
Kids’ Club by TUI Family Life for 3 to 11 year olds, May - Oct
Available from May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Rooms ► View all
Twin Room with Balcony
These twin rooms come with a balcony for some extra outdoor space. Your room will come with air-conditioning, an extra bed, fridge and a TV.
1 Bedroom Apartment with Balcony
The 1 bedroom apartments come with a balcony for some extra outdoor space. Your apartment will include a kitchenette and lounge area for that home-from-home feel, as well as air-conditioning, 2 sofa beds, fridge and a TV.
TripAdvisor Reviews Show more reviews »
Waterpark charge 🙁
We stayed at this hotel 24th May-4th June Only to be told at the welcome meeting about the charge for the waterpark cost of €30 a day for 2 adults 1 child, after questioning the rep she pulled out her tablet and showed me the waterpark is marked with a * Indicating a charge...I'd read the Thomson brochure stating that the waterpark was available from June to September we were dissapointed by this as hadn't budgeted for the exta charge!! However we did go once it was a nice day all inclusive drinks and food available we'd say it's more of a splashpark than a waterpark though only 2 slides for older kids Food: Was all enjoyable especially the stirfrys in the evening in main restaurant we did manage to book the grill before the hotel was to busy if your looking to book one of these other restaurants go early!! Icecream's: on the all inclusive were same as our magnums cornett's and a pineapple lolly all very nice also a freezer full of omes to pay for... We were in room 1010 had a nice view or of the crazy golf nice bathroom with large shower comfy beds Pools were all good plenty of sunbeds we found them to be ok temp :-) Beach white sands beautiful sea good selection of shops and bars Evening entertainment was good Pirate show booked through Thomson deffinately worth the money great evening out ;-) More
We stayed here for 11 nights end may till 5th June with our 11, 7 and 2 year olds . I emailed the hotel 2 weeks before to request interconnecting rooms and also pool view we had exactly what we asked for overlooking the main pool and perfect as at the end of the building next to the stairwell. This is a massive hotel and I was worried about this as traveling in the may school holidays but as it is spread over a large area we never really noticed the amount of people there also 2 buffet restaurants depending on which side of the hotel u are in to use . There was a choice of restaurants u could book but we didn't feel the need as the buffet food was lovely. I thought the hotel operated a no towels on sunbeds until 9 am this was not so as people were reserving beds as early as 7am so half way through the holiday we were those people too less we would not have got sunbeds. We spent most of the time by the jungle pool as it was 1 level and safer for the children it was lovely there lots of little areas alongside waterfalls and wildlife, twice we paid extra to go to the water park at the back of hotel it was perfect for my 2 year old a walk in lovely splash area separate to the main pool and slides Loads to do mini golf, boating lake, climbing wall, farm, bikes too much to mention The resort of sa coma is a short walk away merging with sillnott, beautiful beach . We hired Segways a 1 1/2 hr off roading trek up to the castle well worth the money highly recommend All in all an excellent holiday would love to go back next year 😎More
Awful management, Awful Security, Awful Hotel
I have stayed in this hotel for 7 days and leave this evening. Up until last night, my family have had a fairly ok visit and stay at this hotel. However, yesterday evening we discovered that €200 had been taken from inside one of our suitcases in our hotel room. Our money was hidden under a lot of clothing and after getting management to check our key fob system, the only other person who had entered our room other than us that day was the cleaner. The hotel and management told us that they are convinced none of their staff would steal from any of the hotel rooms and that they would take no responsibility what so ever for this incident. Our hotel room was on the 5th floor and could not be broken in to and could only be accessed by the door which leaves only the cleaner to blame!!!! Hotel manager was awfully rude, unsympathetic and unhelpful saying it was our word against theirs and no one would take our word. This cleaner had came into our room, opened our suitcase and rummaged through our clothes to find money! Completely ruined our entire holiday and made us feel very insecure. Food is average, all I ate for the week was pasta as there was not much of a variety in the main restaurant. You can book a themed restaurant for the evening, bookings open 10am every morning but to guarantee a space, you have to start queuing at about 8.30am. Rooms get cleaned everyday except from a Monday and Thursday but beds DO NOT get changed, just remade. As for being a 4* all inclusive hotel, there are many drinks and extras that you have to pay for. When we usually stay in an all inclusive hotel, there is a snack bar which is open all day to get food and drink. Although you can get drinks all day, you cannot get any food other than ice creams. I would not say this hotel is 4* at all. Good points: -Majority of the staff are helpful and friendly. -Childrens entertainment is good and the reps are very approachable and enthusiastic -Rooms are modern and provide a kettle, microwave, fridge and toaster -Hotel in itself is clean and tidy We will not be visiting again and advise against staying in this hotel if you want to feel your belongings are safe and secure in your room at all times. You shouldn't have to lock EVERYTHING away to be able to feel safe and secure.More
I would of awarded 2.5 if possible for a start. We are a family of two adults in our 30s and two kids 9 & 6, been to quite a lot of family hotels ranging from 3* to 5* Arrival.... staff friendly enough. No welcome drink,no help with suitcases. When this has been offered in other hotels it's a great first impression. Room... good 👍🏽 separate bedroom, two sofa beds,balcony,microwave,and fridge which was NOT stocked as I had read to believe. Had to call reception as kids beds were not made up and to question the fridge having no drinks,was thirsty st this point.... they replied was no longer their policy. Beds comfy enough, had a lot worse. Grounds. No way 4* standard compared to other European hotels we e visited. 3 main pools surrounded by row upon row upon row of sunbeds. Basically sunbeds city,and these have towels pegged onto them from early hours. There are nice fish ponds dotted around which is nice. The paving,stairs even carpets in halls are not good. Pools. 2 lagoon style pools and one other pool which we used the most as it was the "quietest" the pools were pools, thick line of scum round inner edge of the pool, mildew. Minging. Been to a few 3* and pools have always been spotless. Lifeguards great though Went to "la reserva" waterpark for the day €42 for us all which includes food and drink,one of our best days thought I think it's kind of bad you have to pay to use this as it's advertised as being part of the hotel, I did then think payment would stop the stampedes of people we getting away from. Good splash area for younger ones but only two medium slides for bigger kids, but was a lovley change. Food areas...... Food was tasty enough, always found something we enjoyed. Stir fry station was the savior though. Queues got massive though. Tipped the stirfry guy as they were really good and I'm suprised his arms hadn't melted away will the number of stirfrys he was having to do. Needed two of every station in my opinion for the sheer volume of people. For instance only one toaster!! Oh my lord I just gave up on having any toast after day two. Salads,fresh cooked meats and fruit excellent. Fantastic coffee, awful "fruit juice" not fresh fruit juice for sure. The country grill does burgers, hotdogs, chicken nuggets ect which were all of good standard. Again you could be queuing for 20min though. The food is of good standard but it's like a cattle market, all the people were lovley people with manners but it was just hell with the amount of them,we of course added to that number. One night counted 42 buggies outside restaurant. Well you can imagine plates banging and screaming kids 😫 some just let kids run round. It was awful actually. Drinks.... good larger and looked to be a good variety of spirits. Cocktails... not good at all, pre mixed things in a machine. Rubbish!!!! They are good if you pay and have them made properly, I got 2 mojitos on my lastnight at €4 each, very good but why should you have to pay for this? Not done so in other hotels. Apart from this there's is a very good park and excellent mini golf, staff are very friendly aswell. If you like to wind down on holiday I would not go here. It's manic. If you are set on Majorca the "viva" chain of hotels are incredible. And also the "gran Castillo" in lanzarote is also one of the best we've been to. Oh the beach is a 10 min walk and is beautiful. Hope this review helps, ps I'm definitely not a snob, I'd holiday anywhere from 5* to a tent, this is just an honest and truthful review.More
Amazing holiday ...
I've just come back from 11 nights at the safari park hotel it was brilliant the kids club is fantastic all the team really interact with the children and you can see they really enjoy being there ... Jenny was the best and my son adored her, the pool areas are kept spotless and because there are so many pools you can always get a sunbed we spent most of our time around the jungle pool which is slightly smaller then the rest and does get quite busy during the afternoon but this is to be expected because I think it has the best sunbed area there's a pond running through it with fish and also large double beds you can use , we also visited the farm which is located just outside the complex which is huge and had a wide range of animals there which look like they are well looked after , the water park la reseva is brilliant and all the food and drink are included with the price you pay , the food was good for a all inclusive in the mornings there is a fresh pancake and omelette counter which is fantastic and also of a evening I highly recommend the stir fry counter they where delicious we ate in 3 out of the 4 optional extra restaurant on site which was the Tex mex the Asian & the Italian I didn't think the Italian was that great but the other two where again very nice the system to book these restaurants this needs to be organized a bit more the reservation computers open at 10am every morning and you need to start queuing around 9am to get into certain restaurant the Italian and the Indian spaces get taken so quickly I didn't manage to get a place at the Indian restaurant I did try five mornings in a row but Evan when it looked possible to book it people in front would have 4-5 room cards with them and be booking for up to 20 plus people which I really don't think is fair it should be one reservation per person as it can get very frustrating waiting for over a hour in a que for then one person to take so many spaces that is the only thing I have to complain about as everything else was brilliant and I will back next year :) More
Items marked with * incur extra charges which are payable locally