This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark open from June 'til September.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between four themed restaurants, plus there’s a huge lagoon pool. Children get a Kids’ Club by TUI Family Life a waterpark* from June 'til September, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
TripAdvisor Traveller Rating
Based On 1486 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30. Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.
Facilities ► View all
Main outdoor pool
This large lagoon shaped pool comes with a wraparound sun terrace laced with sunbeds and parasol.
The paddling pool comes with play features.
Kids’ Club by TUI Family Life for 3 to 11 year olds, May - Oct
Available from May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Rooms ► View all
twin room with balcony
These twin rooms come with a balcony for some extra outdoor space. Your room will come with air-conditioning, an extra bed, fridge and a TV.
1 bedroom apartment with balcony
The 1 bedroom apartments come with a balcony for some extra outdoor space. Your apartment will include a kitchenette and lounge area for that home-from-home feel, as well as air-conditioning, 2 sofa beds, fridge and a TV.
TripAdvisor Reviews Show more reviews »
Lovely place for a holiday. Great for families with children. Staff are very friendly. Rooms are spacious and cleaned every day, spotlessly! There is also a safe in the rooms to keep valuables. Plenty of sunbeds and swimming pools. The shops and beach are only a short walk away from this holiday resort. Very picturesque too. More
Fab family holiday
Great for kids travelled as a family a toddler and a small infant. Loved the hotel food was great rooms and staff great only issue was booking the a la carte restaurants think they could have a better system! More
Good if you like huge hotel complexes
We stayed for two weeks in mid September 2016 as a couple with a 3 year old. We stayed in a ground floor apartment beside the jungle pool, as it was the furthest away we could get from the evening entertainment. It is also the furthest point from the main hotel reception and restaurants. It was very quiet at night. We enjoyed watching the bats flying around at night, feeding on the insects that were attracted to the lights at the minigolf course nearby. A great advantage of being on the ground floor is that our daughter could sleep on the sofa bed in the living room while we sat having a dessert and drink on the balcony, taking turns to step off the balcony and go to get fresh supplies. The balcony is not enclosed and the patio door is only locked from inside with a lever, so not totally secure if you have an escape artist child. The jungle pool area also has nice little nooks and crannies for sunbathing on several terraces around the pool. One negative for us is that there is no pool with a shallow end for young children - only paddling pools or deep adult pools. The water was pretty cold, and we were grateful we brought a shortie wetsuit for our daughter. The buffet was good, plenty of choice, but we kept having to get up and down ferrying plates and glasses to our table as there are no trays. Our daughter got 2 vomiting bugs while she was there, however, and she has normally got a strong constitution. I reported her illness to the Thompson rep who filled out a form, but said there weren't enough other reports at the time to warrant the hotel doing a 'deep clean'. We used the Thompson kids' club a lot - lots of craft activities, and our daughter was happy to go there. They offer evening kids' club, too, 3 nights per week - you just can't go off-complex while the kids are there. The hotel was very strict regarding the age 4 minimum for their own kids' club. The hotel does not offer babysitting. It really is a mega-complex, so we never really saw the same people twice, and it felt a bit lonely. More
A great family all inclusive hotel!
The hotel is very modern looking and kept absolutely spotless. Maintenance is consistent and any issue is dealt with immediately. The food is really good. The buffet restaurant has show cooking at every meal and freshly grilled meats and fish with an array of salads and sides. There is a selection of bread products that I would only expect in a bakery and an abundance of fresh fruit at every meal. You could literally eat all day once breakfast is over a continental breakfast is available in another restaurant . After lunch coffee and cake and pizza type fresh breads are available in the steakhouse. From 11-12 ham and cheese sambos are available at the bar. All inclusive shuts down at midnight and you will have been more than well fed! The entertainment team are absolutely amazing and there are constantly activities on. My girls who were 3 and 6 did not want to go to the kids club but the entertainment team still got to know them at the mini disco and greeted them warmly every time! Each night after the mini disco there is a different act from outside. These acts are in a 2 week rota so we literally never saw the same act twice. The hotel is part of a larger resorts which offers a massive range of activities. You pay a reduced rate into the water park but food is covered by all inclusive once your there. They only sell enough to tickets for the water park as there are sun beds so it can fill up but when your there it is a really enjoyable easy day and we went more than once! Paradise park is the kiddie water park and playground which our girls loved too!! There are 4 a la carte restaurants an Indian, Asian, Italian and steak house. These are covered by all inclusive and at 10 am you can book them in the lobby using your room key. The rooms are appartments with one bedroom a to room with sofa beds, a kitchenette and balcony. The decor is modern and they are cleaned daily. Towels changed as often as you like and a hairdryer, shampoo and shower gel is provided. The grounds and facilities are flawless and excellently maintained. This is very much a family hotel and I cannot fault it.More
Beautiful hotel. Spotless throughout. Rooms cleaned 5x per week, with clean towels also given. Nice to have a fridge with beverages, and a working television set too. Staff bent over backwards to help. Allowed me to use their phone at reception free of charge to call my mother, and found butter for me at 11:00pm so I could fix up some sandwiches in my room. I personally couldn't fault the food, although I have seen lots of mixed reviews on here. Thoroughly enjoyed the Chinese restaurant we booked at the machine. Lovely pool area. Have seen complaints about hotel being too busy and loud. Was nice and chilled out when me and my partner visited May '16. Shops, beach and restaurants all nearby. Had a romantic walk to the Castillo de sa Punta de n'Amer too. Can't rate the alcoholic beverages, as I was three months pregnant when I visited May '16. Lots of entertainment at night, but not really to my liking. A few little issues included the poor Wi-Fi signal pretty much everywhere in the hotel. Was told it would work in the reception area, but still poor. Possibly worse for Vodafone customers. Partner was on EE, and had no issue. Also a lack of night life in Sa Coma. Quite a quiet area. Not a big issue, as me and my partner enjoyed quiet nights in our room. Was a pain having to que up to book the restaurants. Didn't manage to visit some of the ones we really wanted to, as only a few spaces are allocated. Overall, I loved the hotel. I've stayed in lots of 4* hotels that didn't come close to this one. Top marks for friendly, helpful staff and cleanliness. Revisiting this hotel again in May of this year. Can't wait to make the most of the all inclusive booze this time around, as I'm no longer pregnant, and my children are staying with grandparents. A really lovely hotel for families and couples, in my opinion.More
Items marked with * incur extra charges which are payable locally