This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.
The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.
In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 12-minute walk away.
TripAdvisor Traveller Rating
Based On 1356 reviews
- Official Rating
Free wine or sparkling wine and fruit on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
5 outdoor pools
There are five swimming pools to choose between here, and two of them a infinity pools which are heated in winter.
Head to the buffet restaurant for breakfast and dinner. You'll find a variety of hot and cold dishes on offer here.
Expect a wide terrace filled with cushioned chairs and café style tables here. Light snacks and tapas is available at a charge depending on your board basis.
Rooms ► View all
Twin Room with Sea View and Balcony or Terrace
These modern twin rooms come with a balcony or a terrace that overlooks the ocean. Plus you'll also find free Wi-Fi, air-conditioning, a minibar* and a flatscreen TV included.
Twin Room with Limited Sea View and Balcony or Terrace
These modern twin rooms come with a balcony or a terrace that offers partial views of the ocean. Plus you'll also find free Wi-Fi, air-conditioning, a minibar* and a flatscreen TV included.
TripAdvisor Reviews Show more reviews »
Loved this hotel
We stayed in the main building and our room had a balcony with a restricted sea view. Very comfortable, Mini bar, TV with good selection of channels. WIFI in room was very good. We had our 11 year-old son with us and this hotel is geared to an older generation, that said he enjoyed it very much. Breakfast buffet was pretty good. Good service around the pool but limited choice on the menu. Live music in the evening. Expensive but comfortable and relaxing. Good location, we thoroughly enjoyed our stay.More
Just returned home on our 4th visit, first since the hotel was refurbished and what a brilliant job they made of it, quite unrecognisable from our previous visits. Absolutely loved it, room really comfortable and the food was to die for, all freshly cooked. Would love to returnMore
Third visit and did not disappoint!
Our previous visits have been in December/January and we were last here only a few months ago. This time we brought along my in laws to share the fun! The hotel was again fabulous - so clean and efficient. All the staff are attentive and friendly - none ever look like they are having a long day and are always looking to help. Truly excellent customer service. Only downsides this time were that we had some issues with our air conditioning (room 3031) - one night it was 27 degrees in our room, even though we had asked for it to be sorted twice beforehand. It eventually got sorted the day before we left. Also the entertainment is still pretty mediocre but if you just want background noise it's not too bad. The Blue bar is still fabulous and service superb - a great place to chill out and have a quiet drink whilst looking at the ocean (but do they own more than one CD? I like the one they play but on a continual loop....). Now I need to make it clear that the food was still excellent - the restaurant for breakfast and dinner is still amongst the best hotel standards I have come across. But, I was a little disappointed that the variety was not as good as on previous visits - for example, there were themed evenings on previous visits but this was lacking now. Lots of superb fish (and I like fish), but overall not quite as good as on previous visits. My final point is one that is outside of the hotels control, so I certainly do not mean this as feedback on the management or staff - but I have never met a set of such miserable looking people in all my life during this visit. The fellow guests need to be introduced to a smile, as I don't think they would recognise one (certainly not if they look in a mirror) - this may have to do with the generally elderly clientele, but I don't think there is any excuse for poor manners and sullen behaviour - you are on holiday for pete's sake, the sun is shining, life is good and you are being looked after superbly so cheer up. Let your face know that you are having a good time! We did meet some lovely people too mind you - a really nice family from Utrecht in Holland, who were, like us, enjoying every minute of it. As on our last visit, the no sunbed reservation policy became a problem - this time vice versa. After someone taking our beds (and frankly making us the last people on each to take someone else's) on our last visit, we were accused of taking someone's sunbed. Now if the person had just explained that there was a problem and that they had reserved the bed, as I had done when I encountered the same issue (there were no towels on them by the way, so not sure if we were supposed to have been psychic??) then we would have genuinely moved - but this guy was very aggressive with my wife, which is just not acceptable. When I told him not to do so, he basically offered to fight me (for a sunbed, when we were on holiday... and I was holding my sons hand at the time!). Nice guy! Needs to lose his small man complex and get some manners. So watch out for the sunbed wars - otherwise this remains a superb hotel with excellent staff. No hesitation in returning and will be keeping my smile when I do so.More
One of the very best hotels
We have visited this hotel on several occasions and each time the overall levels of service and hospitality remain at a very high level. Many of the staff have been there for a very long time which means you develop an excellent relationship with them which continues on every visit you make.More
A hotel that lives up to its name
As we arrived at the hotel other travellers on the coach issued a collective "wow" which was for a very good reason. First impressions in this case very much live up to expectation. A beautiful lobby area and very friendly staff gave us the best possible start to our holiday. Flight delays meant that we were too late for dinner but management had provided a lovely meal in our room. The bedroom is beautiful with a most amazing wet room. Breakfast and evening meals are first class and the grounds and gardens exceptional. I can't recommend the hotel highly enough!More
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Bed and Breakfast
€787 per personView details
Items marked with * incur extra charges which are payable locally