With its lagoon pools and safari-lodge styling, this luxury hotel brings a taste of Africa to Gran Canaria.
Walk around the jungle-like gardens of this African-themed hotel and you’ll find no fewer than seven pools. There are four restaurants, too – including a great African place – plus a clutch of bars offering live shows and cocktails.
The hotel is just behind Meloneras’ promenade, about 5 minutes’ walk from one of the area’s most famous landmarks – the Maspalomas lighthouse. The beach, meanwhile, is about 10 minutes on foot.
TripAdvisor Traveller Rating
Based On 5413 reviews
- Official Rating
Reduced green fees at Maspalomas Golf and Meloneras Golf - around 3km away.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Facilities ► View all
7 outdoor pools
A grand total of seven swimming pools, each with a different atmosphere that ranges from lively to peaceful. A lazy river weaves around the leafy gardens and there are two artificial beaches to chill out on.
2 buffet restaurants
The hotel's two buffet restaurants are open for breakfast and dinner and feature dishes from around the world. Only one is open for lunch and second buffet opens according to occupancy levels. An African themed evening takes place once a week where you can sample traditional African cuisine. Please note that the restaurants may not be open at the same time. Breakfast and dinner are included if you are staying half-board.
It's a hotel-run miniclub with a mini-disco in the afternoon and evening to give the little ones an opportunity to let off some steam. Suitable for children aged 4 to 12 years.
Rooms ► View all
Family Room with Balcony or Terrace
Junior Suite with Garden View and Balcony
These contemporary junior suites come with a garden-view balcony for that added outdoor space. They have a double bedroom, and a lounge area. Plus, you'll find air-conditioning, a minibar, and a HD TV included. There's also a sofa-bed in the lounge area.
TripAdvisor Reviews Show more reviews »
Cheap Hostel quality beds!
We booked a 'standard double' which is the hotel's own phrase for the room. When we arrived we found 2 single beds pushed together. We informed reception and were told that all the rooms are like this. No double beds in a hotel this size is crazy?! They hadn't even bothered to try and secure the beds together and put a double mattress topper on there with double sheets. Just 2 very poor quality single beds loosely placed side by side. €200 a night to sleep on a cheap single bed!!! I find it insulting that Baobab thinks that travellers won't care and will just put up with sub-standard service. The reception claimed that 'standard double' means 2 single beds pushed together!! The terms 'double' & 'twin' are quite established and internationally recognised. Nevertheless, we asked for a refund and went to a different hotel. The beds were also very tired and sagging in the middle with creased and stained sheets on them! See photos. Will not visit again. More
NOT A 5 STAR HOTEL!
We have recently got back from an 11 night stay at the Lopesan Baobab which left us rather disappointed. I will start with the Positives for this hotel, firstly the rooms were very good and the grounds and pools are excellent. The hotel is great for young children ( we have a 19 month old and a 5 year old) but I would certainly not come here as a couple if your looking for a quiet romantic break. This is where the positive elements end! Firstly on arrival at the hotel we had to join a very long que of people in order to check in, not great with two tired children. The buffet restaurant at dinner was a nightmare!! It was extremely busy and people were standing in lines of 30 for their food; it resembled feeding time at the zoo! The problem is their was only one main cooking area where people were lining up for fresh meat to be cooked; their needed to be either more cooking stations or have the freshly cooked meat separate from where all the vegetables etc as people just waiting for veg had to wait behind the people ordering freshly cooked meat. The food is not 5 star quality and the desserts whilst they look lovely are all rather tasteless. If you want a quieter restaurant will less ques then go to the family restaurant as they had multiple cooking stations which eased congestion. Both restaurants have a dress code for men in the evening, I say for the men as women wore what ever they chose at dinner including beach clothing, cover -ups and flip flops. Men have to wear long trousers. This included some men in ripped jeans, faded jeans and flip flops. I saw one man who was very smartly dressed in linen shorts, linen shirt and deck shoes; he was allowed into the restaurant with his family, he sat down and was eating a meal only for a staff member to then decide to come over and try and eject him. The safe you have to pay for, as you do for the Wifi. Don't mind paying for wifi but what 5 star hotel charges for a safe!!! You get a free safe at a Travel Lodge! I also went to reception one day to ask for a wine glasses for our room I was told that their would be a charge of 5 Euros!! I couldn't believe it, so I got a free glass from the bar myself! Miguel at reception told me that I couldn't expect the hotel to provide me with free glasses! Well how do I drink the wine in the mini bar then..... Cant believe I paid a few thousand pounds for this holiday plus the money we spent in the bars to be told this! Shocking is not the word! I have stayed in Hilton hotels who never had a problem with room service bringing up glasses or even ice buckets. We requested a late room check out and were told we had to go to reception the day before we left at 5pm to request this. So we went at 5pm to be told by "Miguel" that the hotel was completely full and no rooms were available. When my husband complained as the hotel was hardly full he was told that if he paid £45 pounds we could keep the room on until 6pm! When we went to check out, reception told us we hadn't paid the £45.00 eventually after much arguing and a very rude "Miguel" the hotel realised its mistake. I told Miguel that his behaviour was not that of a 5 star member of staff to which he just shrugged his shoulders and his comments were we are "just the monkeys" and perhaps my expectations are too high! No you advertise as 5 star that's what it should be. Also their is building work going on so you can hear some noise but don't worry their is a member of the grounds staff who at 7:45am every day goes around the gardens with a petrol leaf blower blowing the leaves off the path onto the soil. He Will distract you! Then later in the day he goes back round blowing the leaves off the soil and back onto the paths. Overall would definitely not go back to this hotel!More
Lovely Family Holiday
It was about a 30 min taxi ride from the airport. On arrival we were greeted with a cold drink of cava and a soft drink for our daughter. Check in was relatively quick and our bags taken care of. We arrived about 1.30 before our room was available, but got our room keys at about 2 o'clock. We were allocated in block 2 which at first seemed a long way but once you get your bearings this big hotel doesn't seem so big. Slightly annoying that on arriving to the room, I had to walk all the way back to reception to get a code for the safe. Would have been useful to have been told about this when we were checking in. The room itself was clean and beds a good size although two singles pushed together. The sofa bed was quite comfy too. I liked that they had remembered there were 3 of us and we had 3 dressing gowns, towels etc. There are no tea/coffee making facilities in the room. It has a fridge, bottle opener, hair dryer and ample wardrobe space. We had a nice big balcony but with 3 of us could have done with more than two seats outside to sit on. The hotel itself has the wow factor on arrival but small things let it down such as several cracked windows at the main entrance. Looking at the size of them I can't imagine they are easy or quick to replace so that could be the issue here. One thing that is great here are the staff. They really do a great job. Waiters, waitresses, bar staff, lifeguards, cleaning staff all do am excellent job and cannot be faulted. They are very accommodating for families and give attention to children. The food was good. Sometimes not always piping hot, but warm enough. We had a different style every night ... Spanish, International, Chinese, Mexican, African, Italian etc. They have fresh meat and fish cooked to your liking. Plenty if salads, starters, cheeses and desserts and for the fussy guests amongst us a station if pasta, chips, pizza. Plenty of choice not to get bored in a week. There are two places you can eat, so we tried to alternate in the morning and evening. Around 8 ish it does become busy and we did queue, but no more than 5 minutes if that. There are more than one station in the bigger restaurant and you can go between the two if one is busy. However, I would avoid the hamburgers in the pool side restaurant ... it was probably the worse burger I have ever tried. It was incredibly dry and tasteless. Looking back I should have sent it back. It seemed like a frozen burger and even if it wasn't overcooked, it was pretty awful. Otherwise the food was very nice. Drinks wise, I didn't think it was particularly expensive beers were around 3.50 - 4 euros and a glass of house wine was around 4-4.50 euros and a lovely mojito was about 6 euros. Evening entertainment was always going on from singers, to acts, and even football shown on big tvs. It also isn't far to walk to shops, cafe's and restaurants. In about 5 mins you can be at several shops and supermarkets where you can stock up on drinks, wine, sun cream, snacks, fruit, ice creams and so forth. Walking to the sea front is about 10 mins and you can cut through the shopping centre. Most of the shops here are a bit samey same. But plenty of clothes and the odd toy shop for kids. Breakfast was as good a good variety from cold meats to eggs, bacon, pancakes, fruits, cereals, cakes, pastries, juices, hot and cold drinks and yoghurts and cava! For children there is Panchi World and they have various activities during the day at the kids club and mini discos for kids each evening around 7:30ish. It is probably suited to older children 6 - 10. I went with my 3 year old and we did some crafts and colouring together which was a break from the heat. Plenty of animals to spot around the hotel, although some could do with a touch up with paint, my daughter loved trying to spot them. The pools are great a couple of pools at the back of block 2 are relatively quiet rectangular shaped pools. then the lazy river and beach pool with the bar, the middle pool with the baobab trees that light up in the evening. The pool near the rock bar which links to the square pool at the bottom. There is also a kids pool at the end with small slides and other stuff for them to play on. The temperature was ok for the time of year we went, once you get your shoulders in it is ok. The things I didn't like but wouldn't stop me staying again: - Bathroom needs resealing due to mould, it was very poor for a 5 star. Also you can see where the wet room hasn't worked and affected the woodwork outside the bathroom. - Charging to use a safe in the room. Whilst cost is minimal €2.50 per day, it seems odd to charge customers for something already in the room. I also had to go back to reception to ask how to get access. it wasn't mentioned on check in. - Sunbed reservation ... probably crops up in most hotels. There is a policy of not reserving sunbeds and they leave notes for those who flout this. But they don't follow through with the enforcement so the serial reservers continue doing it each day.More
Rude staff, terrible food and queues for everything. Oh and the dress code is a joke Welcome to HMP Lopesan Baobab
Before I start this review I will point out that I have stayed in numerous 5* hotels throughout the world (Shangri-La Singapore, Peninsular Bangkok, Intercontinental Grand Stanford Hong Kong, Jumeirah Beach Dubai) so I feel I know what to have expected from a "so called" 5* hotel. Right lets start at the beginning, this should have told us what was to come. First impression we entered the hotel that it was very impressive, then we came to the reception and our first of many queues! Eventually we managed to check in after 40 mins of queuing with 2 very tired screaming children, when we got to our family room it was very nice if a little, sorry make that a lot on the darkside. We then came to use the safe which we were to discover cost 27.50 euros for the 11 nights we were there!!! After all that queuing a quick nap was in order for the kids, well it would have been if the furniture removal company wasn't in the room above us. So went down to the pool to find every lounger had towels on and 50% of them looked like they had been there all day and never even sat on! Next came dinner and oh what a joyous experience that was with even more queues. We had to queue for what I personally call very sub-standard food and seen as we had two small children my wife and I had to eat separately so the kids were not left alone, I even complained that instant to the Rep who said well thats how it is!!. Then on to the Richard Burton bar which was excellent and fantastic looking, free wifi, excellent staff and service. When bed time came we all got an excellent nights sleep on very comfy beds. When breakfast time came we were greeted with, yes you got it more queues. But when you did get the food it was a lot better than dinner was. This was followed by more sun lounger problems and the same queue issues at dinner again it was at this visit we noticed what a joke the dress code is, men have to wear long trousers (any trousers will do even ripped jeans and flip-flops) women on the other hand can wear whatever they want to, oh and they do. You will see a wonderful selection of hotpants, cut of jeans, cargo shorts, cover ups, all mated with whatever footwear they want eg flip-flops, hiking boots etc. On the plus side some women do actually like dressing nice so some are wearing nice dresses etc. After a few days we got used to how the prison camp run and it is this. Be down for breakfast for 8am in the family restaurant, on your way down put out towels on loungers. Lunch time comes, don't bother ordering food around the pool it is the worst selection ever. Get upto the Pili Pili bar they do pizzas, burgers, etc. Then finally dinner time, men get your best or worst trousers on and ladies wear whatever you want. Just make sure you are in the family restaurant before 7pm to miss they joy of queuing. Please ensure that you repeat this procedure every day of your sentence. When it came to the day before our release from HMP Lopesan Baobab I requested a late check out, after a little heated discussion with the rudest, most unhelpful staff member possible, who only wanted to pull faces and shrug his shoulders at me I got one. I did have to pay 45 euros for the pleasure of it though! I asked to speak with the manager but I was informed that no-one would speak with me! When we are finally released the totally inept reception staff attempt to charge me for the room extension again! I have to dig out the receipt to prove I had paid it (good job I saved it) I again asked to speak with a manager and and no-one would come and the member of staff at reception told me it was pointless speaking with them they are the "monkeys" but still no organ grinder came. To sum it up, rooms good if dark and noisy, pools excellent, bars excellent, breakfast good if you get in early, dinner awful and the dress code is a joke. If you fancy doing being told what to do and when to do it by very rude obnoxious staff please come to the Lopesan Baobab, or I'm sure Strangeways will be just as enjoyable. Oh and two last points, the hotel is NOT FINISHED (most of the fake rocks up the side of the hotel have not been fully painted amongst other bits) and if you ask for an iron please do check it, ours had bare wires showing!!!!! To be honest I could go on all night about the hotel, yes it is dark and dingy, the lifts are very small and yes the shower room is like a ice rink but this hotel has far bigger problems.More
A fantastic, elegant and well maintained resort in the true sense of the word. The Baobab exceeded our expectations in just about every area. The swimming pools are the best we have ever encountered with ample room for everyone. Drinks are reasonably priced and of high quality - Food choice is excellent. We will return to the Baobab which is something we don't usually do!!!More
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Bed and Breakfast
€787 per personView details
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