There’s lively entertainment at these apartments, which are just a short hop from the beach.
These whitewashed apartments overlook a lagoon pool and a smaller, children’s pool. There’s a buffet restaurant, and a cocktail bar that’s known for its regular happy hours.
The apartments are set into the hillside, overlooking the sea. It’s a 10-minute walk to the nearest beach, and to Puerto Rico’s shops, restaurants and bars.
TripAdvisor Traveller Rating
Based On 875 reviews
- Official Rating
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
The sun terrace edges the pool and it's got plenty of space for topping up your tan with sunbeds and parasols dotted around.
You'll find breakfast, lunch and dinner are served in the buffet restaurant. A la carte and international menus are also on offer. There are two themed dinners each week and barbecue evenings twice a week, too. Paella is served at lunch on Sundays.
Kids’ Club by TUI Family Life for 3 to 11 year olds, Jul - Aug
Designed for 3 to 11-year-olds, our Kids’ Clubs by TUI Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our TUI Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Rooms ► View all
1 Bedroom Apartment with Pool View and Balcony
Soft pastels and large floor to ceiling windows give these 1-bedroom pool-view apartments a bright and airy feel. There's a lounge, kitchenette, satellite TV and air-conditioning. There's also a balcony offering outside space. These apartments sleep 4 with 2 extra beds in the lounge.
1 Bedroom Apartment with Pool View and Balcony
Soft pastels and large floor to ceiling windows give these 1-bedroom pool-view apartments a bright and airy feel. There's a lounge, kitchenette, satellite TV and air-conditioning. There's also a balcony offering outside space. These apartments sleep 4 with 1 extra bed and 1 child bed in the lounge.
TripAdvisor Reviews Show more reviews »
Lovely holiday lovely staff
The hotel is situated well not too far from beach and the main strip, rooms are well equipped clean and tidy. We had a room with a pool view and it also had great views of the sea- only down side no air conditioning in the bedroom and the showers are a little dated. Charges apply for wifi(but u can add 3 devices to this ) tv and safe have a charge too. The staff are very friendly,efficient and nothing is too much trouble. We had a leaking fridge one night around 11pm, I rang reception this was dealt with straight away and changed for a brand new one. Another time there was no house keeping this particular day and I wanted fresh towels they were brought to our room for us. Pool area was brilliant lots going on, clean and safe for the children who seemed to all play together nicely. Sun beds were hit and miss. U either had to be up very early to get one or other days there were strictly no towels on beds before 9am (which is meant to be the rule) Food - we went half board but next time we would go B&B or self catering. Plenty choice at breakfast although sometimes little on the cold side (I just used the microwaves to heat it abit more ) or certain items not being replenished quite as regular as you'd expect, it seemed the person taking orders for individual omelettes, frying the eggs and doing the freshly made pancakes (which is enough of a job for one person ) was also responsible for topping up the food in the restaurant. Evening meal was the same if you didn't get there early- as in the 30 mins of it opening you would then find no tables prepared, running out of cutlery and plates , food abit on the cold side (this happened on quite a few occasions not just once) and the children's food was very repetitive. We believe u should be able to get there any time until shortly before closing and the food still be heated, edible with plenty cutlery. These problems aren't due to staff being lazy either The staff who worked on the restaurant floor you can not fault them - they work tirelessly and try to accommodate you the best they can while still with a smile on their face. There simply isn't enough of them on the ground to deal with the demand. A couple of extra pairs of hands would go a long way. Leo the entertainer was amazing! Always happy gets everyone involved throughout the day/night. He was brilliant. Drinks were really good value not too expensive at all and lots of happy hours. Overall we had a brill time, would use these apartments again other than going self catering or B and B the things we did pick up on aren't major problems More
A very good place and top class apartments. You have to pay for the use of Wifi this should be mandatory and as everyday expectations as much as indoor plumbing and electricity in this age of technology.More
Great friendly hotel
We stayed as a family of 4 from 1 July - 15 July in room 608. I had emailed the hotel before we came and asked for a high floor as my son is scared of lifts, they very kindly put us on floor 6, the same floor as reception that you come in off the road from, (the pool and entertainment and restaurant is on floor 0). We arrived at 8pm, quick check in with the lovely girl on reception (can't remember her name), got safety deposit key and went to our room. Lovely big apartment. Two single beds pushed together in bedroom, lots of wardrobe space, biggest safety deposit box I have ever saw, would easily hold a laptop. Sofa bed in living room turns into a single bed by lifting off cushions and you can pull out from under the sofa and it is another single bed which lifts up onto legs (which I didn't discover until 3 days before coming home and had slept with the bed on the floor lol). We asked the first night for extra pillows and a few minutes later they came with 4 extra pillows, great service. The airconditioning is brilliant, we turned it down to level 1 at night and kept the bedroom door open and we were nice and cool. We brought plastic plates and bowls as I was scared of my kids breaking the ceramic ones, but there are plenty of plates, cups, cutlery, cooking equipment. They provide a teatowel, I brought my own dishcloth and washing up liquid. Check out the Thomson room downstairs before buying washing up liquid, washing powder etc as a lot of people leave their unfinished bottles behind (I left all my half filled packets behind). You need to bring your own handsoap as not provided. I used the washing machine twice, 3.60 euro for a token from reception and you have to bring your own powder (2.10 euro in hotel shop for a box which does 5 washes). There is a small clothes airer on the balcony but we bring a clothes line and pegs and the washing dries in an hour in the heat. The shower tray did overflow but we just turned down the power a bit and put a towel around the outside on the floor and we were fine. The rooms were cleaned every other day, towels and sheets changed but if you need anything (more toilet roll or towels) all you have to do is ask at reception and they deliver them in a few minutes. We paid for one week wifi, 18 euro, until we saw how well it worked. It worked fine in our room for 3 devices. We paid for second week then once we saw it worked. But you can pay 30 euro and get it at the start for 2 weeks, save you 6 euro. We didn't use the tv. Balcony is nice and big, small table and chairs on it. My daughter said the wifi worked on her phone beside the pool also. We went self catering. We had cereal, toast etc for breakfast and rolls for lunch. There was no problem taking your own food to the pool and eating it at the tables under the canopy. We bought drinks from the shop on site, 90 cents for cans of coke, sprite etc. Got the kids pizza a few times from snack bar, 6.20 euro for lovely freshly made pizza. Happy hour 3 times a day, 1.80 euro for 2 diet cokes, Fanta etc in happy hour. Pool was the nicest pool I have ever been in on holiday. Temp was brilliant, lovely and warmish, not like some freezing pools I have been in. The kids were allowed inflatables in the pool. On our first day (Sunday) we tried to get 4 sunbeds around 9.30am and there were none left. We went to the welcome meeting with Kate at 11am and said to her. She said unfortunately all the sunbeds were out already. We thought we would have to sit in chairs (not a great start) but then a couple left so we got their 2 beds. We made sure after that we were down at 9am the next morning to get beds, and most were already taken at that time. So I hate to say, I did something I have never done on holiday before, I ended up going down early, around 8am most mornings to try to get 4 beds together and put my towels on them. If we hadn't done this, we wouldn't have got beds. My husband walks in the morning and he said he saw people putting towels on the beds before 7am! On our last day, 15 July, one of the pool guys was telling people not to reserve beds and was removing towels from people who put then down before 9am, this really needs done every morning to make it fair to everyone and give everyone a chance to get a sunbed. Leo is a very good entertainer. We joined in the aerobics every morning, great fun. He makes an effort to talk to everyone and it's lovely to have an entertainer who speak English and not just Spanish. Guests seem to be made up of either UK nationality, Southern Irish or Scandinavian. All seemed to be families or couples and everyone chatted to everyone else, lovely friendly hotel. Entertainment was good with Leo at night, the dancers they brought in were ok. Leo's hypnotism show is very funny. We ate in the hotel about 4 nights, the Italian night is lovely. The rest of the time we went to the shopping centre beside McDonalds at night which is a hive of activity. The Spar and Hiperdino in the shopping centre are cheaper than the shop close to the hotel. We walked to the shopping centre and back up, the hill isn't too bad but I wouldn't want to push a buggy up it. The tiles can be slippy going downhill. We walked to the Puerto Rico beach, (about a 15 minute walk) 12 euro to hire 2 sunbeds and a parasol. Hire of a kayak is 12 euro for 2 people (hubby and son loved this) and 15 for pedalo. The ground and sand is very hot so wear water shoes or crocs. We took a taxi to Amadores beach (4.20 euro) one day. I hated the sand, it is crushed coral and is so sore on your feet. You sink into it as you walk into the water and it is very hard to stand on but once you get into the water, it is the nicest sea I have ever swam in. It is so warm. It is very safe as it and Puerto Rico beach are both roped off about 100 foot out so pedalo's and jet skis etc cannot come in and hit swimmers. There is a lovely breeze at the sunbeds up on the wall, not much on the beach. We took the glass bottom ferry to Puerto de Mogan on a Sunday, (Friday is market day so avoid it if you're like me and hate markets full of tat). We got our tickets from Kate the rep, I think they were 36 euro, and the ferry goes every hour. It was a lovely boat trip and the town is gorgeous, a great way to spend a few hours admiring the beautiful houses and flowers and beautiful harbour and scenery. Kate the rep told us you can burn after 30 minutes out in the sun with factor 50 on as it is so hot (32 degrees when we were there), so lots of the kids and adults were wearing long sleeve UV tops in the pool (get these before you come as they are hard to buy in Puerto Rico) and don't walk on the tiles around the pool as they will burn the feet of you. Thanks to all the staff at the hotel as they are all lovely, Fran in the restaurant is so pleasant and Julio at reception is brilliant, he is so friendly and funny. The hotel is lovely and clean and well laid out and we had a great holiday and will return. Many thanksMore
Booked a late deal with my daughter and grandchildren aged 7&4..read the TripAdvisor reviews first as it seemed too good to be true...booked b&b and the breakfast was very good, lots of choice, only slight criticism was the lack of cups and cutlery on occasion but that's being picky, the food was great. The hotel itself is lovely, set only slightly up the hill, so not too far to walk out for the evening meal, and for anyone that can't or won't the hotel will book you a taxi cost between 2.40 and 3 Euro. The place is spotless, rooms have excellent facilities...full kitchen/dining facilities if you want to eat in, and nearby supermarkets(one in the hotel too). The staff are fabulous....so friendly and welcoming and can't do enough for you...faultless service, thanks to all, a great experience. I'd go as far as to say it's the best friendly service I've experienced anywhere...👍🏻👍🏻👍🏻 Can't finish without mentioning Leo...what a fabulous entertainer, he does the lot from aqua aerobics to bingo and quizzes...the Friday night team music quiz was hilarious...and we still don't know who won!!! Genuinely nice guy....thank you Thanks everyone for a great holiday .... More
Lovely clean hotel in good location. Leo is fantastic, we came back to the hotel every night after eating out just because of how good the entertainment he puts on is. Highlight for me was the Christmas quiz night. Will be a hard act to follow when he leaves. staff are friendly and Kate the Thomson rep is very helpful and her welcome meeting was one of the best I've ever been to. I never go back to the same place twice but now I think I just might. More
Jo B, 186357
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