A fantastic portfolio of pools, bars and restaurants adds to this luxury hotel’s beach-side setting.
This luxurious hotel really takes care of guests – from the welcoming glass of cava to the turn-down service at night. It’s ideal for beach lovers, too, with a sandy stretch just outside.
There are three pools, plus a smaller number for children, and an adults-only Jacuzzi® . When it comes to food, five elegant à la cartes cover world cuisine, while a selection of bars serve mellow music.
TripAdvisor Traveller Rating
Based On 3610 reviews
5 Star Luxury
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
3 buffet and show cooking restaurants - international 'Yaiza', Italian 'La Piazzetta' and Mexican 'La Hacienda'. Christmas and New Year's Eve gala dinners. Deluxe Half Board includes Half Board plus 4 extra restaurants - Japanese 'Kampai', Italian 'Don Giovanni', Tapas restaurant and gourmet restaurant 'Isla de Lobos'. Free minibar in room restocked daily with soft drinks, beer, wine, snacks, and complimentary tea and coffee making facilities.
Facilities ► View all
3 outdoor pools
There are three pools to choose from throughout the resort, so you can always find a quiet spot to relax and sunbath, read a book, or enjoy some energetic lengths. Surrounded by loungers and parasols and set within the palm-filled grounds, one of the pools is saltwater and there are two smaller children's pools too.
Yaiza international buffet restaurant*
This restaurant serves breakfast and dinner. There is show cooking where you can watch dishes being prepared right in front of your very eyes. Opening times may vary and you'll need to make a reservation.
Kikoland play area
Kikoland is a great place for children to have adventures, enjoy sports and play with new friends. With pools, tennis courts, games house and many more facilities, there is something for children of every age up to 16. However, children under 3 must be accompanied by an adult at all times.
Rooms ► View all
twin room with sea view and balcony
These sea-view twin rooms are presented in neutral colours with wooden furnishings throughout. They come with a lounge, balcony, air-conditioning, satellite TV and Wi-Fi. These sleep up to 2.
suite with balcony
These spacious excellence suites are presented in neutral colours with wooden furnishings throughout. They come with a lounge, air-conditioning, satellite TV and Wi-Fi. Additional benefits include an expresso machine, speaker with bluetooth and USB connection, and DVD player. There's also the Special Excellence Package in the Thalasso Centre of the hotel, featuring a hydromassage bath (20 minutes) and a relaxing massage (30 minutes) per adult per stay. Must be a minimum of 7 nights stay.These sleep 4 with a twin bedroom and 1 extra bed in the lounge.
TripAdvisor Reviews Show more reviews »
Good family hotel
Spent 5 nights in this massive hotel in April 2017. It is a 4.5 star in my opinion; but a very good one At that. My 17 month old absolutely loved it there and it is a perfect hotel for kids. There were a LOT of kids there; but it was during school holidays. A few tips : 1. Ask for a high room (we were in B block on 6th floor) 2. Breakfast is good, a very wide selection with well made fresh eggs whatever you like 3. It is a very accessible hotel, so good for buggys and wheelchairs 4. Take silver foil for windows if you need room to be dark for baby sleep ; the black out blinds in room don't really darken it enough, 5. The top pool is heated and bottom is cold - but nice for an adult swim 6. The Italian restaurant in bottom courtyard is lovely - for simplicity we are here every night- but you MUST book 7. marina is ok; don't eat in tex mex - it's awful. It is a good 10 min walk away 8. Little supermarket opposite is good 9. Take all nappies, baby food and snacks with you - a very poor selection is available in shops ! 10. Room had fridge, microwave and we ate lunch in room everyday with bread and meats bought in supermarket 11. Always sunbeds available 12. Don't miss out on the fab aquariums in the tunnel .... we nearly did ! Really recommend this hotel for a holiday with kids - the baby pool was so perfect and the staff were fabulous. The beach is also perfect and it's a 1 min walk from door to door. More
Just back from out 2nd stay here, it was like last year 10/10! We are a family of 4, kids 9 and 4 and they had a ball. The rooms are 8 out 10, spacious, clean airy, they could be a little more modern but they are perfect really. The hotel itself is fab, its roomy, plenty of restaurants, really kid friendly, with loads to do for kids. The kids club is kiko land which is excellent. The Staff are excellent. There is a kids disco at 7:30 every night followed by a show at 9:30 which is the staff being on stage but the kids love it and the adults get table service.! The location is great less then 10 mintues to playblanca town.More
Great hotel, great service. Strongly recommend this hotel. We strongly recommend this hotel and will definitely be going back. The restaurants on the premises are great too. We went to Isla de Lobos for dinner one night, we had the tasting menu and actually ended up going back again.More
5 star rating overated do not go if you have kids
This place was wall to wall kids no place to eat or relax if you don't have kids had we realised this would never have come here, every restaurant was packed with buggies and kids right up to 10pm at night screaming and noise was deafning going out with school holidays the place was full of life school kids there was no warning about this when booking it was a bit like butlins full of parents on benefits and kids the pictures are misleadingMore
Perfect Family Destination
Just had a wonderful 10 day holiday, in a scrupulously clean 2 bed, spacious family suite. We have 3 children and all were catered for. The older two played football at Scott and Gary's football academy which is a must if your kids like football. We found the newly opened BabyKikoland - our 16 month old loved it. The staff were lovely and very caring and we felt very confident putting out child in their care. They also had an app available to download so that you can watch your child play while you catch a few rays! It's our second time at the hotel and will definitely be going back!More
Things To Do View all »
Items marked with * incur extra charges which are payable locally