The four pools are the stars of this big hotel. And there’s a sandy beach just across the road, too.
This vast, whitewashed hotel is home to a great pool scene – there are four within the palm-filled gardens. Plus Playa de los Pocillos’ sandy beach is just across the road.
Dining is big news here, with Canarian, Mexican and Asian food among your options. The Asian place gets plaudits for its sushi. And in the evenings, entertainment ranges from cabaret to live music.
TripAdvisor Traveller Rating
Based On 3492 reviews
- Official Rating
- Lifts: 4, and 4 in each main building
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
4 outdoor pools
Jump in or take a dip in any of the four pools. Two are heated from November to April. Sunbeds and parasols are dotted around the sun terraces for you to relax on.
International buffet restaurant
The international buffet restaurant is where you'll find breakfast, lunch and dinner on offer. There's also show cooking, watch the tasty dishes being prepared right in front of you. There's a themed buffet once a week.
The entertainment programme is suitable for adults with a combination of live music and high calibre shows, there's definitely something to offer everyone. Just check the entertainment programme for more information. You may prefer to dance the night away at the disco under the bridge between the hotels. The disco runs from 11pm to 2am.
Rooms ► View all
Twin Room with Pool View and Balcony or Terrace
1 Bedroom Family Room with Balcony or Terrace
The 1 bedroom family room comes with a lounge and either a balcony or terrace. You will also get an extra bed on request in the lounge area, air-conditioning and a TV.
TripAdvisor Reviews Show more reviews »
Brilliant stay, loved every minute
We have just returned from this hotel after staying a week all inclusive. Have had a great week, the food was all good with the Asian restaurant being excellent. When going all inclusive we don't expect an Al a Carte menu so were more than happy with the food. I had requested 2 rooms next to each in other, in the main building, which we received. The entertainment team and all of the staff with so hard every day and are an absolute credit to the hotel. The hotel was cleaned every day & looked great Whilst we were there it was my daughters birthday, we hadn't told the staff but they went out of their way to bring her bubbly to the room & a gift. Also we want to the Asian restaurant that evening & there was another bottle of bubbly waiting on the table. This was a lovely gesture thank you ! I would definitely recommend this hotel to family and friends Thank you for a great week !More
A Riu disappointment!
We stayed here as a party of two couples. We were given rooms next to each other as we asked which was appreciated. Our room was really nice. We had a fridge and a safe. The bed was wide. The TV had better channels than some of our trips abroad. We had a bath and shower where the hot water took a very long time to come through but it got there in the end. My only problem with the room is that my husband and I like a bath and as is common in hotels lately the shampoo is nailed to the wall at a height for shower lovers. May I suggest nailing two lots of shampoo to the wall. Also not impressed about the gardeners trimming the trees outside our room and getting bits all over our drying swimwear. May I suggest giving us advance warning of this. We love Ada the cleaner. We thought the pool was a disaster in that it is far too small for the hotel. You will never find a quiet little corner of the pool. I have seen the odd sun lounger get reserved everywhere I've been but never have I seen anything like this. We generally reached the pool at 7.30 every morning by which time probably 95% of loungers were reserved but only about 2% were in use. As for finding a row of four loungers we had no chance. I'm afraid the Brits were doing this as much as the Germans were. The hotel has a policy against this but does nothing to enforce it so hotel management please don't reply saying that you do! The pool was a really unpleasant environment. Hence we went to the beach every day. The beach is really near the hotel and it is lovely. You pay €8 for a lounger and brolly which you do kind of resent when you feel you've been forced out of the pool area. For our group this is €24 per day. Also nearby is a lot of really fun shops. The food is very hit and miss. Great quiche, worst bolognese you will ever find. Lots of mystery fish and some pots of stuff which put you in mind of the banquet scene in Indiana Jones and the Temple of Doom. Some nights we ate well, other nights it was bread and chips. Chips were great actually. Desserts were mostly good. The waiters were friendly and efficient. Chocolate fountain was fun. Germans don't believe in queuing but I can't blame the hotel for it. Good idea to have the smart casual dress code at dinner. May I suggest extending this to other meals as I don't want to look at old men in vests at breakfast any more than I do at dinner. Love the chocolate scones by the way. In the evening we went to the pool bar area. Again staff are friendly and efficient and drinks were flowing easily. We went to the evening entertainment a couple of times. It's exactly what you expect from these places. People dancing on stage. It's OK. I'm afraid this is the worst of the four Rius we've been to and we won't be returning.More
alison c, 503902
Our second visit to his hotel we came back with our family and grand kids it's very Easy from airport 6 minutes €13/15. Hotel checkin straight forward our room was very clean with no problems.without exception All staff are happy and welcoming a major credit to the hotel are the entertainment team they really do go out of there way to make you feel at home."well done guys" Food was in our opinion excellent you had plenty of choices a real treat. We have used Rui hotels 5/6 times and allways found the to be of a good standard Rui paraiso I would definitely recommend . Local beech opp hotel that can be very windy shops walking distance I.e 5/10 minutes is the start to Puerto del carman it's a 40 min walk to the old town or take a bus.More
I have stayed in Riu hotels on a number of occasions and recently I stayed at a H10 in playa Blanca also in Lanzarote. The H10 was fantastic, I thought I'll try a bit further round the island in a couple of months and go to the Riu, they are always decent..............Wrong! Don't get me wrong, it's clean and functional but only at a push, it's mental capacity would need some facilities to function really well but all they use is multi functional over worked staff to run round trying to cover everything, they did a really good job but it wasn't pleasant to watch. The rooms to small, the hair driers are not as strong as the Lanzarote breeze, the fridge will fit a can of pop and a twix, the hardest mattress in the world means the purchasing manager beat the quality guy in the battle of wills. If it's £200-£350 PP you have a deal and you can accommodate for the substandard tussle for school dinners and getting up at 6am to pop your towel on a bed but if you hit £400 then look elsewhere. You'd be better off going self catering as the location offers some great bars and restaurants and it's not expensive. I shall think twice before booking Riu again, in fact it's put me right off all inclusive... Oh and before I get a response from customer service, please move the gym to somewhere more suitable, pop some free weights in there as I have never seen a gym without them before (savings again from purchasing? Weights and supervision), please fix the only multifunctional chest press you have. Thank you xMore
Worst hotel ever
Very short transfer from airport to hotel, 10 mins max. Other than that the stay was horrendous.. firstly our room was covered in ants, there was dead cockroaches scattered all over the floor, we were put right by the bar which is full of vulgar animals that like to drink the flat warm beer all night get drunk and get very rowdy in a family hotel, we took our 1 year old with us and she couldn't sleep because of the noise. We requested to change rooms due to 1) the beds being like bricks to sleep on, the "duvet" is basically a curtain 2) the aircon didn't work 3) the ants took over the whole room.. we were moved to the other side of the hotel we were told there was broken glass over the floor and we had to wait an hour for it to be cleaned also the lock didn't work so we had to get a technician to come and get the door unlocked before we could come into our room. Then when we entered it was like stepping into a time machine back to the 1950's with how it was decorated. The pool is so overcrowded and there's hardly any sun beds left past 9am, the food is horrendous, we saw 7 dishes within the food area with mould on, the soft drinks are watered down that much it might as well be cola flavoured water, we have stayed in a lot of riu hotels and this doesn't deserve the name riu in its title, I have stayed in 3 stars better than this it's a 2 star at a huge push! There's no wifi in your rooms so if you wanted to FaceTime family you had to sit in a loud bar or crowed restaurant, the entertainment was awful to be nice about it, the hotel is 2/3 mins away from the beach and about 30/40 mins walk away from anything else.. please do not waste your money by coming here it is the worst hotel I've ever stayed in.More
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