This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 5095 reviews
- Official Rating
- Floors: 2 or 3
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet meals and 2 visits a week to the themed restaurants. Local alcoholic and non-alcoholic drinks, until 24.00. Minibar with beer and soft drinks. Snacks.
Facilities ► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating. Highchairs are available on request.
There are alternating themed nights. You'll need to book a table to dine here.
Rooms ► View all
Suite with Limited Sea View and Balcony or Terrace
These suites are kitted out with air-con, TV and Wi-Fi*. Outside, you'll have a balcony or terrace offering a partial view of the sea.
Premium Suite with Limited Sea View and Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Really friendly First Choice team and the hotel had loads to offer. As a single mum I felt safe and secure and the kids throughly enjoyed themselves. Only criticisms I would have are the lunchtime food choices weren't great and the evenings lacked some umph for adults - otherwise I would happily go back. More
Amanda S, 580184
Great holiday but...
Food was great, rooms were modern and very clean. Entertainment was very poor, mainly Thomsons! Hotel entertainment was slightly better but still poor show. Not much to do outside hotel. Siam park and loro parque are well worth a visit but long bus to loro! But worth the journey!! Pools closed often due to toileting, frustrating but pleased hotel clear pool properly! Hygiene of hotel is outstanding! If you have small child please wear swim nappy AND costume to prevent ruining for others. Great holiday but poor show in the evening .More
Great Family Hotel
We've just returned from two weeks all inclusive with First Choice at this excellent hotel. I know some reviewers on here would have an issue with me calling this hotel "excellent" but let's stay realistic here! As a family resort, this Holiday Village and the First Choice offering really takes some beating in my opinion. On top of that, Be Live Hotels really know how to keep everyone entertained. There were always loads of staff on hand the the whole complex is spotless. I'll start here with the negatives... there's always a song and dance made over the quality of food at All Inclusive resorts like this (particularly at this price point) and let's face it, don't ever come to a place like this and expect gourmet food every night, it just isn't in the budget! However, having said that, I personally found the food here pretty good!! (Yes, I said I'll start with the negatives, don't worry, it's coming!) with a variety of theme nights from Spanish to Chinese to Mexican and Indian. I was happy enough as I didn't expect much so I couldn't be disappointed! However, where they could have made more effort is the selection for kids. It was pretty repetitive to the point of boredom and we all know kids don't need an excuse to complain about boredom... I know, I was one... once! Several people have also said on here that there is a smell of sewage around the pool. I have to admit I did catch a whiff of it on a couple of days but it was always from the same place. Simple fix, don't sit there again! The only other negative isn't the hotel, it's the idiots who let their children go to the toilet (for a number two) in the pool. 5 times in two weeks the pool was closed due to idiots not availing of the FREE swim nappies that are dished out by the hotel RIGHT NEXT TO THE ACTIVITY POOL!!! This isn't the fault of Thomson, the Hotel or any of their staff and I have to say, the hotel staff dealt with the "accident" each time in a fast and professional manner. OK, onto happier things... the positives: The First Choice Reps and the hotel employed entertainers made our kids holiday. Full Stop. They were fun, engaging, happy, entertaining, positive, genuine, and all while working 14 hour days. They are without doubt, very well trained and more importantly, very well recruited. They are Thomsons greatest asset. There are 33 Thomson staff at this hotel and every single one of them played a part in our holiday being a wonderful family experience. We each had our favourites, mine was Rhianna - her energy and enthusiasm (as well as her entertainment skill) are something I'll never forget. Sam "Little Sam" Madden showed our son a couple of moments of extreme kindness (off his own back) and my son won't forget that in a hurry either! An incredibly nice guy who is just awe inspiring in his skill at what he does (Check out "Sam Madden Freestyle" on YouTube - I dare you not to be amazed!) My daughter did the "Stage Academy" programme twice (and would have done it a 3rd time if we hadn't had excursions booked! - Alex and Ariadna... you made an 8 year old girl very happy!) Activities: The range of activities on offer here for the kids and adults is something else. Don't get me wrong, there is repetition in the programme but when they are run by different people, they do change. Not only that, the on-site facilities are nothing short of excellent. The late night (21:30-23:00) kids club activity gave our son a real sense of independence. Here is a summary of on site facilities (from memory so please forgive any omissions!) • Activity Pool (where all the action happens... in two halves so technically two pools) • Quiet Pool (no inflatables allowed!!) • Water Slide • High Ropes • Splash Park • Crazy Golf • Football Pitches • Tennis Courts • Beach Volleyball • Zip Line • Archery • Cinema • Bowling Alley • Swim Academy (€33 for 5x 30 min sessions) • Football Academy (€33 / €44 / €55 for 3, 4 or 5x two hour sessions) • Stage Academy (€47.50 for 3x two hour training sessions then stage performance of 20 mins) • Rookie Lifeguard Training (€40 for 2x two hour training sessions) • 4x Trampolines (€5 for 6 minutes) • 4x Bungees (€5 for 6 minutes) • 4x Pool Tables (2x €1 Coin per Game) • Various Arcade Games • Full Spa (treatments payable but you do get a voucher to use in your first two days). • Gym (free to use and very well equipped, yes, I'm sad... I went 4 times!) • Balinese Beds Obviously you have all the kids club activities on top of this, including games, clubs and pool activities etc. They have a healthy eating initiative where kids get a sticker on a lanyard every day that they eat something healthy or try something new. This is brilliant - a fantastic idea which works really well. Top Tip 1: Try not to stay in block K, rooms 101, 201, 301 as they are right next to the stairs everyone seems to take to get to their rooms so you hear EVERY single person and family going to their rooms after the evening entertainment. We were in K201 and although it didn't ruin our holiday, it was very loud most nights! Top Tip 2: Take a plastic pint glass (or something similar) with you as the all inclusive drinks come in plastic containers that are stupidly small! As it's serve yourself, this makes life far easier - they are particularly good to use with the various slushie drinks... so you can get multiple flavours in one glass! We had a fab holiday at this Holiday Village and we'd definitely go to another one without hesitation if our son wasn't turning 12 later this year (the vast majority of activities are for ages up to 12 and very limited after that). Well done First Choice / Thomson / Be Live Hotels - we had a ball.More
Holiday Village - Tenerife
Nice holiday, not amazing. I felt the pool areas were overcrowded and difficult to get a bed unless you were down before 9am. People smoking around the pool is outdated too, what with kids around. this should be banned. Dinner service was good, I enjoyed every meal in the buffet every day we ate there but the "A la Carte Grill" was terrible. Starter - 10 stale nachos with cheese sauce, Main - inedible steak. Sadly, it's difficult to complain when it's free but I left hungry. The Italian was better, however, not amazing. I wasn't impressed with breakfast buffet. The sausages and bacon etc were horrible. Selection of fruit/cereals/spreads etc was good and my daughter enjoyed it. Lunch was OK but we used the poolside snack bar towards the end as the paella and meat / fish they did up there was better. Entertainment in the evening was pretty good, the live stages and areas with games etc, we didn't get bored as there was something different every night. Trips - we did the Dolphin sightseeing for 3 hours and I really liked it. It was the right amount of time to be at sea with a child. The boat anchors by some cliffs and they allow you to swim and rope swing for an hour or so which is lovely. We went to the Showtime evening event on the Wednesday which we really enjoyed, the entertainment was excellent but the food poor - but that's not really why you go I guess. The free flowing wine makes up for that. But the performers has us laughing the whole night. What I wasn't happy with is the time it takes to get there and the simply shocking minibus/coach we went on. It took 75 minutes each way and there was no rear suspension, the journey was AWFUL and I was quite angry that they'd put us on there with a 2 1/2 year old. We also did a day at Aqualand which was good but be prepared to spend A LOT. you pay heavily for lockers , sunbeds and the food and drinks are extortionate - nevertheless, a nice day out. Overall the hotel and facilities were nice. We stayed in "i" block right at the bottom out of the way but it meant there was zero noise and it was very peaceful. i would go back to a holiday village but i was told the Cyprus resort was nicer so we'll try that next year I think. More
Two weeks at HV Tenerife
Honest review time. Just home a few days having stayed at HV for two week. Family of 4 with two girls 8 and 11. Second time here having had a wonderful holiday here 3 years ago. Couldn't wait to come back but sadly a bit disappointed this time. Hotel and rooms still lovely . Very clean and staff friendly and helpful . Food OK but monotonous after two weeks. Need more variation and better cuts of meat. We were looking forward to the 4 a la cart nights but sadly not worth the bother. Very little choice on the menu and now you have to pay a premium if you want a steak or burger, €10 to €12 euro each. The New York steak without surcharge was a cheap cut, mostly fat and gristle. Turning now to the entertainment. The staff work immensely hard during the day pool side but when night falls so does standard. The first choice singers usually on at the 9pm slot are fun but again the same three singers nearly every night soon becomes dull and boring. After a few days they couldn't hold the attention of my children who were almost falling asleep. Then comes the 10pm big show. Only way I can describe this is think of the worst acts you've seen on Britain's Got Talent and your nearly there. Mind numbingly boring magic, juggling and acrobatic acts that would have died on stage back in the 70's. So there you have folks. HV is good holiday but not a great one like it was a few years ago. Once again you can't fault the staff or the cleanliness of the hotel. I feel like everything else it comes down to cost cutting. If your listening HV you need to up your game with better quality food and entertainment. Sorry to say HV we won't be joining you next year.More
Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.