As locations go, this place is on to a winner – the beach and town centre are both less than 5 minutes’ walk away. Plus, you get free access to the slides at Siam Park.
This hotel’s trump card is the fact that you get free, unlimited access to Siam Park – one of Europe’s biggest and best waterparks. There’s a free shuttle bus to whisk you over to the slides.
The hotel’s nabbed itself a really central location – the beach is less than 5 minutes’ walk away, and you’ve got cafés, restaurants and shops even closer.
TripAdvisor Traveller Rating
Based On 1290 reviews
- Official Rating
- Lifts: 1 which only serves the floor below reception where the lounge bar is situated and this is only open in winter.
Holidays with unlimited waterpark access
- Kids' clubs at selected hotels
- Unlimited access to a first-rate waterpark
- Around-the-world destinations
- Slides to suit different ages and tastes
Park Entry Offer
Free kids' admission into Loro Parque May-October - transport not included
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Access to Siam Park included
Just a short bus ride away, Siam Park brings a touch of Thailand with added thrills and spills. Big-hitters like the Tower of Power and The Dragon keep the screams coming, while the Mhai Tai River and the huge wave pool are great for all the family. Kids get the Lost City - a fortress teeming with bridges, waterfalls, tipping buckets and 9 slides suited to youngsters.
Siam Park is off-site, but there's a free shuttle bus to the park. And just you're aware, some of the slides here may be too big for little ones. Check out Siam Park's website for all of the amazing slides and further info.
- 3 attractions have a minimum height of 110cm
- 5 attractions have a minimum height of 125cm
- 1 attraction has a minimum height of 140cm and minimum age of 14 years.
Kids’ Club by TUI Family Life for 3 to 11 year olds, May - mid-Oct
Available from May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Outdoor activity pool
Activity pool. Heated in winter.
Rooms ► View all
Bungalow with Terrace
These airy bungalows come with a terrace for that bit of outside space. You’ll have a kitchenette where you can make snacks. And there’s a lounge. Wi-Fi* is also available.
Premier Bungalow with Terrace
These premier bungalows include free Wi-Fi, air-conditioning and TV. You'll have a kitchenette, lounge area and terrace, too.
TripAdvisor Reviews Show more reviews »
Fantastic Family Holiday
We have just came back from a wonderful 7 day family holiday. The hotel, restaurant and bungalows were spotless and well maintained. The staff were very warm, welcoming, friendly and very helpful. Miguel who checked us in was extremely helpful in regards to local amenities. The kids club particularly GeeGee was brilliant for my 12 year old twin lads and kept them entertain with great activities. My youngest loved the mini disco and kids club with 2 very smiley energetic girls (sorry i didn't get their names). The food was delicious and with a range of foods to choose from. The staff in the restaurant and bar provided a great, clean and quick service.The entertainment on the night was fantastic, the comedy show by the kids club staff was a blast, the magician (forgot his name) was brilliant and the exotic parrot show was the cherry on top. Special shout out to Johnny Circus killed our ribs with his show! Overall this holiday was worth every penny, we all would love to come back and get treated like a celebrity. Huge thank you to all the staff for making our first family holiday a special one.More
Super happy with our stay
We have just returned from Parque Cristobal and have nothing but good things to say, bungalows were clean, staff were polite and helpful, we were made to feel at home, almost as if visiting family abroad, Gigi and Ray (part of the animation team) were superb, no idea where they get the energy and patience from. Great location for beach, Siam park etc Think twice before visiting Mount Teidi, it's a 2 hour coach trip, and unless you pay ( the near £100 for 4 people in our case ) to go in the cable car to the top, then you will basically be sat waiting in a car park AT THE BOTTOM of the mountain with nothing to do for best part of 2 hours Also worth mentioning that Jungle Park was excellent, and much cheaper/closer than Lorro Park We will be backMore
Richard A, 191280
Lovely Family Hotel Complex
I have just returned from 14 nights all inclusive at Park Cristobal. This is a fantastic hotel, especially for families. I stayed with my husband and our two children (2 and 8). This was our first family holiday as a family of 4. We were allocated room 75 (although i had picked out room 56 when i checked in online). This room is located opposite the restaurant and a stones throw from the toddler swimming pool. The room was perfectly sufficient for our needs and was kept exceptionally clean by the cleaning staff. The beds were made every day. This is a standard room so didn't have air con. We personally found the ceiling fans weren't enough for us so we hired a portable air con unit from reception for a cost of £55 for 1 week (although we kept it for 2 weeks at no extra charge). The air con unit definitely made a difference, but it is very noisy (like a jet engine!!) so you can't slept with it on. My only niggle about the room was that it had a lot of outside noise. It is right in the path of the restaurant and access to reception and the sports court, so there was always people walking past. Early in the mornings we could hear trollies or cleaning carts being pulled around which was VERY noisy. There was also a little ride-on car under our bathroom window which played a very annoying song every 30 seconds all day long. Other than these small points though the room was lovely and extremely well placed for the children's' pool. The restaurant and food were good. The food was fresh and plentiful and varied each night. Towards the end of our stay we did find ourselves a little bored with eating in the same restaurant 3 times a day, so we ventured out to eat a few times. My main compliment for this hotel has to be the staff. We as a family have never been made to feel more welcome. The staff go above and beyond to help you and are exceptionally friendly and attentive. Personal thanks go to Edgar in the restaurant, who greeted us each day with a smile and high-fives for my boys, Ray and GiGi from the animation team (who my oldest son loved!!) and our personal favorite - Mar, the cleaner. She always greeted my boys with hugs and kisses and was constantly smiling :-) In summary - we had a fantastic family holiday and would certainly return. More
Nikki B, 190927
overall very good, needs some better entertainment
overall very good, staff excellent, especially Miguel, could do with air conditioning in all the rooms. The let down was the entertainment, extremely low key, however the staff doing the entertainment was quiet funny, the major let down was the parrot show, extremely POOR, less than 20 minutes and then tried charging for photosMore
holiday may/june 2017
This was our first visit to Tenerife and Parque Cristobal, we loved every minute of the two weeks, the Hotel was great, the rooms and grounds were clean and well kept, the staff were helpful, friendly and welcoming and I mean all the staff from top to the bottom, can't remember all the names but Javi and Miguel were great fun and very helpful, Quz the TUI rep was absolutely brilliant and helped make our stay the great holiday it was. we will definitely return soon and would recomend both Tenerife and Parque Cristobal to anyone, you can't go wrong.More
Items marked with * incur extra charges which are payable locally
Some of the slides at Siam Park are not suitable for small children and height and age restrictions apply: 3 attractions with minimum height 110cm, 5 attractions with minimum height 125cm, 1 attraction with minimum height 140cm and minimum age 14 years. Some rides and pools may close for essential maintenance throughout the season.