As locations go, this place is on to a winner – the beach and town centre are both less than 5 minutes’ walk away. Plus, you get free access to the slides at Siam Park.
This hotel’s trump card is the fact that you get free, unlimited access to Siam Park – one of Europe’s biggest and best waterparks. There’s a free shuttle bus to whisk you over to the slides.
The hotel’s nabbed itself a really central location – the beach is less than 5 minutes’ walk away, and you’ve got cafés, restaurants and shops even closer.
TripAdvisor Traveller Rating
Based On 1180 reviews
- Official Rating
- Lifts: 1 which only serves the floor below reception where the lounge bar is situated and this is only open in winter.
Holidays with unlimited waterpark access
- Kids' clubs at selected hotels
- Unlimited access to a first-rate waterpark
- Around-the-world destinations
- Slides to suit different ages and tastes
Park Entry Offer
Free kids' admission into Loro Parque May-October - transport not included
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Access to Siam Park included from May 2017
Just a short bus ride away, Siam Park brings a touch of Thailand with added thrills and spills. Big-hitters like the Tower of Power and The Dragon keep the screams coming, while the Mhai Tai River and the huge wave pool are great for all the family. Kids get the Lost City - a fortress teeming with bridges, waterfalls, tipping buckets and 9 slides suited to youngsters.
Siam Park is off-site, but there's a free shuttle bus to the park. And just you're aware, some of the slides here may be too big for little ones. Check out Siam Park's website for all of the amazing slides and further info.
- 3 attractions have a minimum height of 110cm
- 5 attractions have a minimum height of 125cm
- 1 attraction has a minimum height of 140cm and minimum age of 14 years.
Kids’ Club by TUI Family Life for 3 to 11 year olds, May - mid-Oct
Available from May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Outdoor activity pool
Activity pool. Heated in winter.
Rooms ► View all
bungalow with terrace
These airy bungalows come with a terrace for that bit of outside space. You’ll have a kitchenette where you can make snacks. And there’s a lounge. Wi-Fi* is also available.
bungalow with kids' den and terrace
These bright bungalows come with a terrace for that bit of space outside. There’s 2 twin bedrooms plus 1 sofa bed. You’ll have a lounge and kitchenette. Plus there’s a special Kids’ Den for little ones. You’ll have Wi-Fi*.
TripAdvisor Reviews Show more reviews »
Very good family hotel
Employees (cleaning, reception, restaurant etc.) are very Service minded and good with kids. Huge variety of food for breakfast. The areas at the resort are clean and a good recycling program is in place. More
Family and disabled friendly with great food
We stayed here for a week in March 17. The best points were the food and the staff. The guest-facing staff were first class and notthing seemed too much trouble, but without being overbearing. The maintainance staff were also excellent, quick response to problems and efficient and friendly service. You may hear or read complaints about the food, but we found it first class. There is only the one restaurant, and it is all buffet. Two nights are local cooking, the rest are themed, such as Barbecue, Asian, Italian etc. Don't expect proper curries. Asia to us Brits means Indian sub-continent; to the rest of Europe it means China and Thai. This is fine, there were some superb dishes on all nights, and always some pretty good plain selections if you didn't like the themed food. Even then there were plenty of residents still taking half an hour to select two pieces of pepper and a slice of tomato and holding everybody else up. We were on the all-inclusive deal; I believe all other board options are available too. If you are not full board you can still eat in the restaurant, one couple we saw checking out were paying EUR50, which I thought was a fair price for a meal and drinks. For the all-inclusive guests drinks were on tap - there were taps for beer, wine and soft drinks. The glasses by the taps were a bit small for beer, but asking for a beer at the bar gets you a small glass tankard which you can then refill at the tap with about twice what the glass holds. There is entertainment for the small kids as well as shows in the downstairs bar in the evenings. These were typical holiday location shows, singing, dancing, trained parrots and the like. There was also a singer in the terrace restaurant/bar area, somewhat Karaoke - all the music on a computer and she had to read the words off a very small screen so was continually peering to the left and down, it was painful to watch. The location is great, if you don't want to use the hotel pool it is only 100 yards or so to the beach, and the street outside has plenty of shops, supermarkets, bars and eateries - all day breakfast under EUR3 and chips with everything. Large Irish bar opposite the hotel. We were in the rooms adapted for the disabled. These are semi-detached cabins, comprising 2 bedrooms, sitting/dining/kitchen room and bathroom with walk-in shower. This had really solid bars for the toilet which were necessary as the toilet is the standard low pan. The hotel has plenty of aids available and I'm sure that had we been in real need they could have produced a toilet raiser seat, and also raiser blocks for the rather low beds. The shower base is a bit slippery whan wet so a non-slip sucker mat would be advisable for some people. The shower also featured a solid seat, although a bit too low for my liking. As far as the normal features of the room go, they were fine. The kitchen has a coffee maker as well as a kettle, and fair selection of cutlery, crockery and tools, although with only cups - if you like big portions of tea and coffee then take mugs. The hob is a 2-ring ceramic type and the oven is microwave. There is a larder fridge. The TV seemed to be local channels only, all in Spanish, and the menu was disabled so you couldn't select language or subtitles if the broadcast had those options. The Wifi was free to all-inclusive guests and we had a very good signal in our cabin. There are lots of drawers, and the wardrobes are a decent size. Outside at the back we ahad a small balcony overlooking a back street, with a clothes line, and outside the front was a patio with chairs, table, sunbeds and parasol. The adaption for disabled use meant that the central portion of this patio had a slope up to the doorway. This made it and the area around it not east to use with the chairs and tables, and the edges to the ramp were sharp and a bit of a hazard if you got your foot half on them; some hazard tape along them to make them stand out might be advisable. The whole site is sloped, as it is on the side of a mountain, and although there are steps in places, it is not necessary to use them to access any of the facilities. From the cabin the reception, pools, bar and restaurant are all availble via slopes and less than about 75 yards. There is a lift for the downstairs bar. The activities seemed a bit Butlinesque - aqua-aerobics, air rifle shooting and so on. The worst feature as far as we were concerned was the "music" in the pool and bar area. This was the continual modern teenage drivel, with meaningless lyrics and no discernable key, and most of the sounds created on a computer.More
Upyour J, 186402
Friendly family hotel
Very well located and the rooms are good. Friendly and very helpful staff. The pool is excellent and lots of activity. I recommend this hotel for families and friends! The staff answered all our requests and fulfilled our expectationsMore
A perfect getaway
This is our fourth year to stay at Parque Cristobal in February .... and we will definitely be back for a fifth year next year.!!!!!! .. This place keeps getting better. I stayed here with my husband and 14 year old son on an all inclusive basis. I cannot praise the staff up enough and when we arrived it was like being welcomed by old friends. It was good to see most of the staff from previous years were still there and even the new employed ones were definitely hired for their fun and friendly persona..... they really want you to enjoy and cant do enough for you. The food was of a high standard and plenty to choose from and the restaurant had a lovely atmosphere. The bar area has been refurbished and is modern and comfortable. There are still self serve wine/beer/ soft drinks/ tea/ coffee/ water and plenty of snacks..... the bar men were always pleased to serve you and they were so funny together. The bungalows are set in grounds around the complex with a relaxed, quiet atmosphere if you want to get away from the pool area. They are clean, spacious and comfortable. Reception really cant do enough to help in any way they can and are very attentive. There are also plenty of shops/ restaurants/ taxis/ pubs outside with a beach within a couple of minutes walk. As for the entertainment staff, they are brilliant at their job with varied entertainment (my sons favorite is always the football). if your deciding whether to book this hotel... do it !!!.. I can guarantee you wont be disappointed .... however you wont want to go home after. Thank you parque cristobal and ALL the staff for yet another fantastic holiday. See you in February next year. Love the Welsh family .... xxxxxxMore
carolyn l, 186460
We had a great holiday. Definitely close to 4 star hotel service. Very good apartment with terasse. Central location close to sea promenade and shops. Good animation team, especially Gigi. Staff very friendly. The pool was warm and the jacuzzi was even warmer, so we could really use the pool. it was a big plus. Noticed the difference when no warmer water coming in 1 day. Some evening shows were excellent. Restaurant was good and no queuing at bar or restaurant. The all inclusive was the easy option for us. More
Things To Do View all »
Items marked with * incur extra charges which are payable locally
Some of the slides at Siam Park are not suitable for small children and height and age restrictions apply: 3 attractions with minimum height 110cm, 5 attractions with minimum height 125cm, 1 attraction with minimum height 140cm and minimum age 14 years. Some rides and pools may close for essential maintenance throughout the season.