This elegant beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.
This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.
The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – the lobby features painted ceilings and crystal chandeliers.
TripAdvisor Traveller Rating
Based On 6711 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- 20kg luggage allowance on Thomson Airways
Honeymooners will receive a complimentary fruit basket and an extra bottle of tequila in their room the day after arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. 24-hour drinks. 24-hour snacks.
Facilities ► View all
A good-sized pool with plenty of space to relax.
This place offers breakfast lunch and dinner with on-the-spot show cooking, and twice-weekly themed evenings.
Evening entertainment programme
Live music and shows.
Rooms ► View all
Junior Suite with Sea View and Balcony or Terrace
These junior suites come with sea views and a balcony or terrace plus lounge for that extra bit of space. There’s a double bed or twin beds and you’ll have air-conditioning, phone and liquor dispenser which is restocked every 2 days. And there’s 24 hour room service plus turndown service.
Junior Suite with Balcony or Terrace
You can expect a balcony or terrace plus lounge area for that extra bit of space in all of these suites. There’s a double bed and you’ll also have air-conditioning.
TripAdvisor Reviews Show more reviews »
I came to visit my friend who's flight was cancelled, and security told me to leave the hotel that I had 5mins to spend in the lobby if I wasn't a guess. Even thought front desk said I could stay, security said no. I'm highly disappointed, if you have friends in the city don't come to this hotel.More
The room was a corner ocean front room with slide around balcony. The hotel has been remodeled and made adults only. We ate in the buffet, Italian, Japanese and Steak houses. Food in all restaurants was outstanding. The pools were great and the beach area was clean and nice. The hotel is also close to town so you can walk if you want to shop or eat off hotel area.More
Great All Inclusive Hotel
Have stayed in another Riu in Mexico. Puerto Vallarta and now Cancun. Excellent service, there really isn't any better with Riu. Clean room, grounds, pool area, beach. Service is amazing. Nicest people in these hotels. Will always return and choose there hotels. Really absolutely no complaints with this experience or past ones.More
Thanks for another memorable vacation Riu!
We are avid travelers and have been to Mexico nearly 30 times, and this is our 16th visit to Riu Palace Resorts and this year in May was our fourth visit to Riu Palace Peninsula where we have always had a great experience. As it said, we have just returned from a 9 days holiday at Riu Palace Las Americas. My husband and I stayed here in the beginning of September. From check in to check out this place was amazing! Especially the front desk supervisor Ernesto Rojas and Jessica Gonzalez, who went above and beyond her responsibilities to help and please me. I have to say, she was the best of all the hotel staff, I’ll never forget it! This is the greatest resort for relaxation. The atmosphere is for adults who are 30 and up, who enjoy great food and great drinks. We had a room facing the ocean, on the 4th floor. From the time we were warmly welcomed back by them at the lobby entrance to the time they wished us a safe trip home, we were provided excellent service from every staff member we encountered. We booked because of the beach, primarily, and the overall very good food and service. This is a wonderful place to relax and go on vacation to. We just got back and I am missing being there already. We met a lot of new friends and enjoyed every minute with them! The room set-up was great. The king bed was very comfortable, the room was air conditioned and (bonus) even had a ceiling fan. I always felt very comfortable in our room and it was cleaned and decorated with fun towel animals! The shower had two options of water flow, there was a handheld shower head and also a rainfall shower head; both had great water pressure. It was also a HUGE plus that there was warm/hot water any time of the day, morning or evening. The beach is stunning with the clear warm turquoise Caribbean Sea to take a dip in when it gets a little warm. Or you can sip a lovely cocktail, delivered directly to your chair if you prefer. The bar staff were amazing and you were never without a drink in hand (if that's what you wanted). I'd like to especially mention the choice of food, as it is first class and the presentation is excellent. Each and every server I came in contact with provided great service and always had a smile. We appreciated very much all of the attention that was given to us and we are looking forward to meeting with all of the wonderful people working there soon. The grounds are beautiful and there is plenty of space for activities. With regards to the theme restaurants, I loved that you do not need to make a reservation! I know some people prefer reservations, but I don't like committing to dinners days in advance when on vacation. In addition, when we went to the theme restaurants it was between 6:30pm-7:00pm and we never had to wait. All the restaurants were very good with plenty of options. (A LOT OF SEAFOOD), but many options. The choice of food in the main buffet was so excellent that we never even tried all the other restaurants, only a couple of them, because there was so much choice and everything was always fresh and well presented. The steak house restaurant serves lobster and steak daily, and also at the buffet on every Thursday night. The other 5 specialty restaurants are also very good from Italian to Mexican to Japanese and fusion cuisines...My husband and I also thought the 24hour bar was fantastic! When you go on early morning excursions, or come back from a late-night party they always have some warm food and cold sandwiches available to snack on. This is something that I have experienced at another hotel before but was a huge bonus! The service at this hotel made it the best time we have had; nothing was too much trouble for the staff. Lying on the beach and having drinks served to you all day was excellent! Overall, my husband and I had a fantastic experience at the Riu Palace Las Americas and would recommend this place to anybody planning on making an all-inclusive trip to Cancun! I know there were plenty of people staying at the hotel, but it didn't feel that way as everything is so spread out. Thanks for another memorable vacation Riu! We are still looking for a newer and better Riu resort than this one, but at least for now, we have not found anyone that is this good... We’ll be back soon!!! We Love Riu Palace Las Americas!!More
Beautiful resort and beach views
Arrived around 11 am and went straight to Front desk. The guy that took care of us was not too friendly but gave us the information we needed. We didn't get the free welcome drink that they usually serve but I didn't care for that anyway since I wanted food first. He told us to come back at 3pm when our room is ready. We had breakfast at the buffet but it was almost gone since they're getting ready for lunch so we went to the 24 hour snack bar and had some food. We went to the front desk at 1:30 to see if our room was ready and we spoke to Joshua and he was very nice to check if the room was ready but unfortunately not but he offered us a double bed room which I declined as we were a couple. I had no sleep from my flight and Joshua must have seen me dozing off in the couch so he called me back at 2pm at and offered me the room at 6 floor which was not our original room. He went over the top with customer service if I may say so. Very professional and nice! The best hotel room I've had since this is my 4th time in Cancun! Second Riu hotel for us! Can't complain with the ocean view!!! Thank you Joshua for your excellent service!!! Food was good except for the grilled steak at Don Robertos which was salty and rubbery. Beach was good for swimming, white sand, saw a lot of fish. Not crazy about the day entertainment which was held in the big pool with swim up bar. Can't find a good spot to lounge around that area. Specialty restaurants were good, no reservations needed. Cappuccino bar was excellent! Great lobby! Noisy during the day where our room is, sounds like they have construction going on. All in all, great hotel! Wish they have their own dance club since we are not comfortable going out of the resort at night to have some night fun!More
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