This beachside hotel and all its lux facilities, like the standard Jacuzzi® rooms and infinity pools, are just for adults.
Sun Palace Cancun is an adults-only retreat, voted one of the world's top All Inclusive resorts by TripAdvisor reviewers. What’s more, it’s set on a sandy beach in Cancun’s luxury hotel zone.
Rooms are fancy at this hotel. Each one comes with its own Jacuzzi® and a balcony that either looks out over the Caribbean Sea or the Nichupte Lagoon.
TripAdvisor Traveller Rating
Based On 6141 reviews
- Official Rating
In-resort Credit Offer
Receive up to $2500 in-resort credit to use towards facilities including special dinners, spa treatments and more. You'll get $2500 for stays of 12 nights or more, $2000 for stays of 9-11 nights and $1500 for 5-8 night stays. Restrictions apply. Resort credit is per room. Valid for travel until 23rd December 2017.
Instead of the resort credit, you can opt for the Unlimited Golf package giving you unlimited rounds of golf at a world-class golf course in the area. You'll get transport to and from the courses and at the Moon Spa & Golf Club drinks and snacks are also included. This package is per adult in the same room. This offer applies to adults only and must be requested at the time of booking. Please also remember, by opting for the Unlimited Golf package you won't be entitled to the in-resort credit. Valid for travel until 23rd December 2017.
Receive a bottle of sparkling wine and a mini cake, when it's your wedding anniversary, just so you know proof of marriage is required. Just contact us once you've made your booking to arrange this.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
3 infinity pools
It's all about the views when it comes to the pools here and it's no wonder, each one is just steps away from the beach.
You'll find this place by the lobby. Head here in the evenings and choose from the á la carte menu for dinner, there's even a sushi bar open from 6pm-1pm if you fancy something different. If it's drinks you're after then look no further, the lounge serves up a range of tasty cocktails.
El Alamo restaurant
You'll find a great range of international dishes from the buffet for breakfast and lunch. Come the evening the Mexican à la carte menu takes centre stage.
Rooms ► View all
Deluxe Superior Double Room with Sea View, Balcony or Terrace and Jacuzzi
Deluxe Double Room with Balcony or Terrace and Jacuzzi
These fresh, modern deluxe double rooms provide some luxurious touches. There's a double Jacuzzi®with bathrobes and slippers provided - plus there's a king-size bed, LCD TV and a minibar stocked with water, soft drinks and domestic beer. You'll also find a liquor dispenser containing whiskey, tequila, rum and vodka. And you can also take advantage of the 24-hour room service. There's air-conditioning and free Wi-Fi in your room but you'll also have some outside space as there's a balcony or terrace.
TripAdvisor Reviews Show more reviews »
Wow what a Hotel
Writing this while still in the sun palace, the hotel is absolutely perfect with everything taken care of and nothing too much trouble, I absolutely love everything about this hotel, I have been to different parts of Mexico before but this hotel truly beats the others by far and I will certainly be returning next year !!More
Honeymoon at sun palace
Only getting around to reviewing but we had an amazing time at sun palace for our honeymoon. From the start when you arrive your treating like royalty. Brilliant room with Jacuzzi, mini bar and balcony. Breakfast delivered to our room was amazing. The food in the restaurants was perfect for every single meal we had. The service throughout the complex was amazing. Worth upgrading to vip meaning get drinks food served even on the beach. The pools and beach always had activities and the hotel credits where great for massages, excursions such as swimming with dolphins, jet ski dinner on the beach and others. The nightlife was a little quiet in the bar but not enough to put us off as we were on honeymoon so wanted to chill. We were able to go to the other resorts too such as moon palace and still be all inclusive. We would definitely stay here again and recommend it to anyone.More
Firstly let me say this is not the first time we've stayed here...we love this hotel....what's not to like? If you've not stayed here before you'll love everything about it, and there are those that return time after time....personally I think the staff save this hotel......the food is mostly good but not exceptional with 4 restaurants the selection is limited..it's a little tired and really needs a facelift, when that would ever happen when this hotel is open all year round is anyone's guess....over the years we've stayed at the Aventura Spa Palace(now Hard Rock), Cancun Palace (now Hard Rock) Playacar Palace and we've had some amazing times not least our wedding at the Aventura, however due to the over zealous Elite Guest Services member of staff we definitely won't be returning, if a guest says they're not interested in the Palace Presentation (timeshare) that should be the end of the conversation, it wasn't and continuing to annoy us sealed the fate of Palace Resorts, even the bottle of Moët provided by the Manager Mr Winkler won't change our mind this time which is a real shame....we will return to Cancun I have no doubt we have more memories to make 😁 ...Goodbye Palace Resorts! More
Just when i thought it couldnt get better
After our first visit to the Sun Palace last september we were blown away. 2 days after getting home we booked again for this year. I was dubious it would be as good as the first time but how wrong was I. Yes the accomodation is supberb, great food and drink, gorgeous beach and pools and facilties, but the one thing setting this place apart from any other hotel I have vsited in cancun is the staff. They are simply amazing and made our holiday the best ever. On our first day we walked into the breakfast room and a lady called Fresia greated us by name - she remembered us from only a 10 day stay last year - amazing, it made us feel so welcome. I am ashamed to say I cant remember everyones names, but we would like to personally thank Felipe (OPC)for recommending an amazing snorkelling tour and being so freindly,Enedino and Abimael from the waiter staff who were amazing and worked so hard yet so very friendly and attentive, Ricardo from the breakfast room who made sure we were happy each and every morning, and Alberto from the steak house who always provided a great service. Customer service is the main priority at this hotel, with the General Manager visiting at least every other day and personally speaking to staff to ensure they were happy. The concierge staff were very helpful in getting us taxis, delivering our luggage etc and the housekeeping staff were aewsome. It was my 40th birthday whilst we were there and I had put some cards up my family had sent me with. Upon returning to our room they had decorated it with rose petals, a happy birthday banner, balloons, desert, champagne and a 3 tier birthday cake with candle made from towels!!!! A massive thanks to you guys it was a such a lovely touch. Also a big thanks the young waiter in the lobby bar at night - he is such a lovely friendly guy.Also the entertainment staff including Pedro, Antonio and Aaron who were very friendly and exceptionally good at what they do. I could sing the praises of the staff at this place all day....management/owners should be exceptionally proud of the staff here they are simply the best. Completely heavenly place to stay. Thank you so much for making our 2nd stay even better than the first. Love you guys!!!More
Best time ever - worth every pennie.
Beautiful hotel and amazing service. Having loved our stay at Le Blanc few years ago, we often wondered about visiting other resorts from the Palace family. We loved everything. Food is outstanding and I'm not easy to please neither a fan of all inclusive hotels but having experienced Le Blanc, we had no doubts of the quality. I have food allergies and felt I was taken care of at all times. Everything & Everyone was Impeccable, elegant and Friendly. I will run out of adjectives and will not describe the amazing experience my husband and I had. Special thanks for their daily kindness to Olsen, Frida, Roberta, Dalia ,Daysi, Tony (chef), Ana, Pablo, Efrain, Jesus, Rolando, Roberto, Miguel, Cesar, Adal, Sra. Betty, Nancy, Fernanda, Aranxa, the girls from the Spa Ariadna, Elizabeth, Miriam, Lourdes and Eleuterio, Chantal, Daniel y Francisco from the Beach who made us feel like royalty. More
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